Patient Acquisition

Active Presence allows your practice to control and manage your online reputation—“webutation”—through a three-part system:

• Active Monitor routinely combs the web looking for all reviews mentioning a specific practice so you can know what is being said about you online. These reviews are then reported along with other important facts such as overall review score and a comparison review rating. Most importantly, this report allows your practice to routinely track your evolving online reputation.


• Active Review enables your practice to manage your “webutation” with our direct connection to Google Places Pages. Active Review aides your practice in directing patients to leave a review anywhere your online reputation needs help such as Google, Yahoo or Yelp.


• Active Push is Business Listings Identity Management for Local Search. Local business listings—especially Name Address and Phone (NAP) information make up your “anchor business listings identity”—and are the basis of your Local Search presence, even if you have a website. Solutionreach helps your practice with managing your online listings. With hundreds of directories available all across the web it becomes nearly impossible for your practice to manually submit and manage your practice information one listing at a time. Active Push automatically submits to these directories.
  
  Your online strategy is now complete with Solutionreach’s Active Push certifying, enhancing and actively managing your descriptive information across the Web

Newsletters are a great way to educate your patient base on the products & services you offer. They can be very effective in motivating patient inquiries and increasing revenue.

Solutionreach enables your practice to customize and send your own e-newsletter quickly and easily. You can use your own graphics and content or choose from a library of pre-written articles and graphics. As always, you have unlimited live customer support to help create the perfect newsletter.

The SR Newsletter Library will include:
- Hundreds of pre-written articles at your fingertips
- More design layouts than ever before
- Simple 3-step process for creating and sharing newsletters in seconds

You can use newsletters to:
- Educate your patients about their healthcare and the services you provide
- Encourage referrals with every message to grow your practice
- Elevate your image by engaging your patients with professionalism

An updated look and navigation means:
- A modern interface that is clean and efficient
- Easier to use buttons and links for options and settings
- Less time worrying about the software and more time to focus on your patients
 
Creating and sharing newsletters – and patient engagement—just got easier.

The Solutionreach messaging system also has custom marketing features. Many Solutionreach clients use these to announce new products or services, send seasonal promotions, announce special product days, inform patients of new certifications the doctor has earned, or simply to wish their patients a Happy Holiday.

Custom marketing messages can be sent as often as you want via email, text or both. Solutionaries on the customer service team can help create any message you want to send.

The best marketing tool for any business has always been its current customer base. With the Refer-a-Friend feature in Solutionreach, your patients can share their excitement about your treatment and services with their family and friends.

Request Referrals

Appointment Reminders and Newsletters have convenient referral buttons and links that provide an easy way for your existing patients to forward information about your practice to anyone they choose. Simply clicking the Refer-A-Friend button or link enables several referrals to be sent at once.

Recognize Your Fans

Solutionreach makes it easy to recognize your raving fans. The source of all referrals is tracked, as well as the value of services provided to the referred patient. Now you will not only know who your biggest fans are, but also their value to your business.

We make it simple and powerful.

Your practice can’t afford to NOT leverage social networking. Social networking communities exchange a tremendous volume of referrals, personal reviews, and recommendations every day. It’s critical to the success of your practice to be part of that conversation.

Social networking communities like Facebook TM and Twitter TM are powerful places to promote your practice and acquire new patients. Solutionreach helps develop your practice’s networking and allows you to post updates, promotions, announcements and other communications to both Facebook and Twitter from one interface inside your Solutionreach account.

SR Video is an in-office video capability that captures patient testimonials and instantly uploads them to popular video sharing sites like YouTube, Google Videos, and Yahoo! Video, resulting in increased online visibility, searchability, personalization and targeted outreach to patient prospects.

The Patient Mapping tool provides geographic positioning of your practice’s patient database and highlights recently acquired patients, eliminating the guesswork when determining where patients actually come from. Practices can use the advanced filtering capability to see patient inflow by date as well as zipcode. Your practice now will have the hard data it needs to pinpoint growth opportunities.

Practice Analytics gives you insight into the daily financial performance of your practice by providing reliable reporting on monthly and daily production numbers, production sources, accounts receivable, new patient inquiries, most productive procedures and more.