Your Solutionreach service includes an online patient portal that uses secure technology to help you stay HIPAA-compliant while helping your patients take an active role in their healthcare.
Designed with the patient in mind, the patient portal gives them a simple, secure way to receive front desk services they would normally have to handle over the phone or in your office. SR Portal helps you maintain satisfied, educated, healthy patients, while optimizing your office efficiency and data accuracy.
As always, you have unlimited access to your team of dedicated support representatives who will help your office set up and customize the portal to match your needs and portray the unique tone of your practice.
Here are some of the features our customers – and their patients – love about the SR patient portal.
"We were skeptical about the value (of the portal) for our practice. We simply didn't think our patients would use it. Needless to say, we are now sold! By 8 am the next morning, we had 61 users on our account, 3 appointment requests, 1 confirmation, and 2 'I love its!' We love it too!"
-Sara Burrow, Financial Coordinator, Richardson & Monroe, DDS, PA
Your patients can view their complete account activity and submit payment information with the same security as online banking. For efficient revenue management, send your patients payment reminders that will then link them to the patient portal login and encourage them to sign up. The more patients that get connected with your practice through their own portal, the greater your success for meeting Meaningful Use requirements will be.
Patients can communicate easily with your practice by sending or receiving secure messages. Additionally, your patient message archive will give you an added level of liability protection should ever the need arise.
Within the “My Preferences” section of SR Portal, your patients can manage the types of messages that they receive and add or update their device contact information, giving them more control and saving your staff time.
Your patients can request new appointments, view scheduled appointments, and even add appointments to their Outlook or iCal calendar with one click.
The portal is a great place to post images like digital x-rays or before-and-after shots. You can also post admittance forms, insurance documents, post-op care instructions and any other documents you’d like your patients to access.
Patients can review any past newsletters you post to the portal, allowing them to access additional information on your products and procedures at their own convenience.
This is a service provided to your patients, allowing them to send personal reminders to themselves for anniversaries or other important life events. This gives your patients one more reason to visit your personalized portal on a regular basis.