What is the value of a patient review?
Practices are becoming increasingly aware that they must have an answer to this critical question. Online reviews are a powerful tool that is being utilized by patients more and more everyday and practices can no longer afford to be “irrelevant” online. By proactively collecting patients’ reviews, Solutionreach can help practices surface the excellent care they are providing, while at the same time, harness the power of reviews in achieving another level of online visibility as potential new patients search for their healthcare solutions.
Active Monitor routinely combs the web looking for all reviews mentioning a specific practice. These reviews are then reported along with other important facts such as overall review score and a comparison review rating. Most importantly, this report allows your practice to routinely track your evolving online reputation.
Active Review enables your practice to manage your “webutation” (your online reputation) by integrating patient reviews with Google Places Pages. Active Review also aides your practice in directing patients to leave a review anywhere your online reputation needs help such as Google, Yahoo or Yelp.
In addition, SR Video is an in-office video capability that captures patient testimonials and instantly uploads them to popular video sharing sites like YouTube, resulting in increased online visibility, searchability, personalization and targeted outreach to patient prospects. You can also send custom surveys and newsletter invitations to gather more reviews.