Why should I worry about having patient reviews?
Consider this: an astonishing 79% of consumers state that they trust online reviews as much as personal recommendations*.
Your online reputation eventually boils down to what prospective patients will see when they find you on the web: what are people saying about you?
Solutionreach protects your online reputation by monitoring existing reviews, collecting new reviews, and pushing new reviews across the web - exactly where they need to be.
Read more about how Solutionreach manages your online reputation by visiting our Online Reputation Management page. As always, every tool and service is included with the platform.
If you sit back and rely on your happy patients to jump online and submit a review without prompting them to do so, they probably won’t. Before your online reputation can be affected, you have to proactively collect reviews. Solutionreach makes it easy. We have multiple tools for encouraging and directing patients reviews, most of which are done in one of three ways: In-Office Review Collection, Automated Review Collection, and Targeted Review Collection.