In many ways, checking in patients and checking in hotel patrons are very similar. Just as a hotel guest may be tired after a long day, your patients are likely stressed about the fact they’re visiting the doctor. Just as a hotel guest expects a friendly, accommodating (easy-to-find!) front desk experience, so does today’s modern patient. Just as a hotel must prepare in advance to ensure their guests’ rooms are prepared to minimize waiting, healthcare organizations need to do all they can to reduce wait times for their patients.
To keep up with consumer-minded patients, healthcare organizations need to implement some of the techniques the hotel industry uses to make the check-in process as smooth as possible.
Download this guide today to find out how.