SR Conversations is more than two-way text messaging. So much more. Finally, you can categorize incoming texts and know which ones need your immediate attention. Patients don’t have to download an app or register for a portal. The whole thing is just ridiculously easy.
Patients want more convenience when scheduling their appointments, and digital self-scheduling gives them exactly what they want. It allows patients to schedule an appointment right from their device (phone, tablet, or old–school desktop) through a patient app.
Patients that want to get in quickly will love any opportunity to conveniently grab a last-minute opening in the schedule.
Solutionreach can access your practice management system’s wait list and automatically build an "ASAP" group within the platform. When a cancellation occurs, an email or text message can automatically be sent to those patients with the date and time for the now-available appointment. That notification encourages patients to call ASAP and claim the open slot in your schedule.
During the check-in process it can be difficult to ensure each patient’s health information remains confidential.
The Solutionreach PatientReach Tablet not only helps keep information private, it also increases the efficiency of the check-in process. The tablet makes it easy for patients to complete or review paperwork, and they can express any concerns without having to speak the information out loud for other patients in the waiting room to hear. The PatientReach Tablet is a great way to provide point-of-care education and engage with your patients.
Keeping patients engaged in their healthcare has never been easier. Solutionreach’s patient portal provides the best tools to help encourage patients to be involved in their care.
The patient portal gives patients the ability to take care of a variety of things, such as booking appointments, making payments or connecting with their provider. Patients can access the portal through their home or mobile device, making it not only easy, but convenient too.
Collecting payments after appointments can be a time-consuming task, but it is perhaps the most necessary. Solutionreach offers tools to streamline the payment process and increase the amount of revenue collected.
Similar to appointment reminders, payment reminders can be customized and sent to each patient based on their preferences. These messages are completely automated, meaning every patient gets a reminder of their outstanding balance without your staff spending hours on the process.