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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5 percent of no-shows
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

75 percent want text messages
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10 percent better review
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
first-text-icon
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

See more posts
Creating Text Messages Patients Want to See
Patients of all ages love to send and receive text messages. But with so many coming in every day, how can you make sure that your messages get read? Those very questions are answered in today's ...
March 02, 2021
Is Technology the Best Employee in Your Practice? Find Out in Our Free Webinar
Is your team overworked, stressed out, and less productive than in pre-COVID days? Not only are they dealing with the new challenges of social distancing office precautions and sanitation guidelines, ...
February 25, 2021
Your Patients Want Vaccine Information – Provide it with Two Free Newsletters
It's a COVID world right now, and it has been for an entire year already. Whether you're an optometry practice, a dental office, or a medical aesthetic specialist, the virus has impacted the way you ...
February 24, 2021
Scheduling Tips: Best Practices for Automated Text Reminders
  In a busy dental, vision, dermatology, or other medical practice, keeping patients informed of their appointments is paramount to your daily operations. If you're new to sending automated texts, ...
February 23, 2021
Linking in Text Messages
Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
February 17, 2021
To Emoji or Not to Emoji
Sending text messages has become a central part of every practice's normal workflow. But we receive a lot of questions about the type of tone offices should use when sending texts. We want to be ...
February 11, 2021
3 Instagram Tips For Better Dental Marketing
Instagram is the fastest-growing social media platform out there. Instagram is consistently introducing new features that offer added benefits for businesses. Instagram, with well over one billion ...
February 09, 2021
Wondering About Texting Etiquette?
Texting is a big deal for dentist, optometrists, and dermatology offices these days. Texting is the preferred method of communication for patients and is critical to ensuring they get seen. But ...
January 28, 2021
Linking in Text Messages
Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
February 17, 2021
To Emoji or Not to Emoji
Sending text messages has become a central part of every practice's normal workflow. But we receive a lot of questions about the type of tone offices should use when sending texts. We want to be ...
February 11, 2021
Patient Referrals: 7 Easy Ways to Fill Your Schedule
Everyone wants a bustling practice. A full schedule. Happy patients filling the waiting room. The question is—how to make that dream become a reality? One of the most important elements of practice ...
January 27, 2021
Best Uses of Text Messaging
Text messaging has become an integral part of running a strong healthcare practice. In this video series, we walk you through many of the questions that surround texting. Be sure to take a few ...
January 21, 2021
How No-Shows Become Lost Patients
Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
December 03, 2020
Heroes Of Our Time - Attracting and Retaining Valuable Team Members
The Increasingly Challenging Healthcare Landscape Having a team of highly qualified staff and clinicians is always important for any healthcare organization. Yet, the growing shortage of workers in ...
December 03, 2020
5 Easy (and Free!) Ways to Show Gratitude to Your Staff and Patients
    What an amazing time of year this is! Can you believe that next week is Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those around us. And it’s a ...
November 18, 2020
Don't Get Hooked by Phishers
We’ve all been there. You get an email in your inbox from your credit card company, a friend, or even your boss. The message is urgent, and tells you that you must follow a link or download an ...
October 08, 2020
Creating Text Messages Patients Want to See
Patients of all ages love to send and receive text messages. But with so many coming in every day, how can you make sure that your messages get read? Those very questions are answered in today's ...
March 02, 2021
Is Technology the Best Employee in Your Practice? Find Out in Our Free Webinar
Is your team overworked, stressed out, and less productive than in pre-COVID days? Not only are they dealing with the new challenges of social distancing office precautions and sanitation guidelines, ...
February 25, 2021
Your Patients Want Vaccine Information – Provide it with Two Free Newsletters
It's a COVID world right now, and it has been for an entire year already. Whether you're an optometry practice, a dental office, or a medical aesthetic specialist, the virus has impacted the way you ...
February 24, 2021
Scheduling Tips: Best Practices for Automated Text Reminders
  In a busy dental, vision, dermatology, or other medical practice, keeping patients informed of their appointments is paramount to your daily operations. If you're new to sending automated texts, ...
February 23, 2021
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

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Latest News

See more news
Now on DentistryIQ, How to Communicate Safely and Effectively During COVID-19
October 15, 2020
Solutionreach Team Members Raise Over $40k for Leukemia & Lymphoma Society
October 13, 2020
Now on DentistryIQ, How to Communicate Safely and Effectively During COVID-19
October 15, 2020
Read Using AI to Streamline Admin Tasks on Dental Economics
February 13, 2020
Read Growing the Number of Online Reviews on EyeWorld
March 03, 2020
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
February 10, 2020
Read Practices to Ensure the Best Communication on HCP LIve
July 07, 2020
You're Reopening: Here's What Patients Need to Know Now on Health IT Outcomes
June 01, 2020
Now on DentistryIQ, How to Communicate Safely and Effectively During COVID-19
October 15, 2020
Solutionreach Team Members Raise Over $40k for Leukemia & Lymphoma Society
October 13, 2020

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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