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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5 percent of no-shows
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

75 percent want text messages
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10 percent better review
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
first-text-icon
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

See more posts
More Social Distancing = More Social Media
Life during the COVID-19 crisis changed things for practices in every industry. And while many practices have gone back to work, things continue to need adjustment by healthcare organizations. ...
May 21, 2020
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
May 14, 2020
6 Ways To Use Dental Social Media Amid COVID-19
Dental professionals across the world are planning for a new normal as practices work to open their doors again. As expected, many dentists feel the need to begin treating patients as dental health ...
May 13, 2020
Answers to Concerns During COVID-19
Have you been wondering how digitizing your patient communication might impact the patient relationship? Or how to stay in contact with senior patients during this crisis? Perhaps you're wondering if ...
May 07, 2020
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
May 14, 2020
6 Ways To Use Dental Social Media Amid COVID-19
Dental professionals across the world are planning for a new normal as practices work to open their doors again. As expected, many dentists feel the need to begin treating patients as dental health ...
May 13, 2020
Telemedicine During COVID: How Not to Fail Out of the Gate
The COVID-19 pandemic swung open the floodgates for telemedicine to shine. Here are essential tips from the front-lines of telemedicine and COVID-19 hotspots to prevent your implementation from ...
April 23, 2020
How to Use Solutionreach Tools to Manage COVID-19 Communication
If you are a Solutionreach customer, this post is for you. We know that things have been absolutely crazy for you lately! Our customer support team has been working with practices to keep the lines ...
March 17, 2020
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
May 14, 2020
Telemedicine During COVID: How Not to Fail Out of the Gate
The COVID-19 pandemic swung open the floodgates for telemedicine to shine. Here are essential tips from the front-lines of telemedicine and COVID-19 hotspots to prevent your implementation from ...
April 23, 2020
How to Use Solutionreach Tools to Manage COVID-19 Communication
If you are a Solutionreach customer, this post is for you. We know that things have been absolutely crazy for you lately! Our customer support team has been working with practices to keep the lines ...
March 17, 2020
Ready to Create a Patient Recall Program that Works?
Getting patients to return to your healthcare practice again...and again..and again, is crucial to the success of any practice. In the last couple of months, I've received multiple questions around ...
March 12, 2020
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
May 14, 2020
Telemedicine During COVID: How Not to Fail Out of the Gate
The COVID-19 pandemic swung open the floodgates for telemedicine to shine. Here are essential tips from the front-lines of telemedicine and COVID-19 hotspots to prevent your implementation from ...
April 23, 2020
Managing High-Risk Patients During the COVID-19 Outbreak
Note: This has been reprinted from the SR Health blog. It's probably an understatement to say that these are unusual times. Many of us alive today have not experienced a true pandemic or a world war, ...
April 07, 2020
How to Use Solutionreach Tools to Manage COVID-19 Communication
If you are a Solutionreach customer, this post is for you. We know that things have been absolutely crazy for you lately! Our customer support team has been working with practices to keep the lines ...
March 17, 2020
More Social Distancing = More Social Media
Life during the COVID-19 crisis changed things for practices in every industry. And while many practices have gone back to work, things continue to need adjustment by healthcare organizations. ...
May 21, 2020
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
May 14, 2020
6 Ways To Use Dental Social Media Amid COVID-19
Dental professionals across the world are planning for a new normal as practices work to open their doors again. As expected, many dentists feel the need to begin treating patients as dental health ...
May 13, 2020
Answers to Concerns During COVID-19
Have you been wondering how digitizing your patient communication might impact the patient relationship? Or how to stay in contact with senior patients during this crisis? Perhaps you're wondering if ...
May 07, 2020
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

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Latest News

See more news
Read The Who, What, Why, When and How of Patient Communication During COVID-19 on Health IT Outcomes
April 28, 2020
Solutionreach Launches Integrated Telehealth to Solve Virtual Visit Workflow Challenges
April 21, 2020
Read Using AI to Streamline Admin Tasks on Dental Economics
February 13, 2020
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
February 03, 2020
Read Growing the Number of Online Reviews on EyeWorld
March 03, 2020
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
February 10, 2020
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
February 10, 2020
The Value of Change Management Now on Health IT Outcomes
January 28, 2020
Read The Who, What, Why, When and How of Patient Communication During COVID-19 on Health IT Outcomes
April 28, 2020
Solutionreach Launches Integrated Telehealth to Solve Virtual Visit Workflow Challenges
April 21, 2020

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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