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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5 percent of no-shows
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

75 percent want text messages
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10 percent better review
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
first-text-icon
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

See more posts
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
November 07, 2019
Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
November 06, 2019
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
November 05, 2019
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
October 31, 2019
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
November 07, 2019
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
November 05, 2019
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
October 31, 2019
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
October 30, 2019
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
November 07, 2019
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
November 05, 2019
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
October 31, 2019
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
October 30, 2019
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
November 07, 2019
Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
November 06, 2019
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
November 05, 2019
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
October 31, 2019
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
November 07, 2019
Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
November 06, 2019
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
November 05, 2019
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
October 31, 2019
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

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Latest News

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Solutionreach and My Social Practice Partner to Help Dental Practices Shine on Social Media
November 05, 2019
Read Ghosting in Healthcare in Health IT Outcomes
October 30, 2019
Solutionreach and My Social Practice Partner to Help Dental Practices Shine on Social Media
November 05, 2019
Solutionreach Becomes First PRM-Focused Vendor to Offer a Marketplace
September 30, 2019
Read Ghosting in Healthcare in Health IT Outcomes
October 30, 2019
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
October 16, 2019
Read Ghosting in Healthcare in Health IT Outcomes
October 30, 2019
Don't Miss How PRM Will Help Caregivers on Inside Digital Health
October 23, 2019
Solutionreach and My Social Practice Partner to Help Dental Practices Shine on Social Media
November 05, 2019
Read Ghosting in Healthcare in Health IT Outcomes
October 30, 2019

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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