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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5 percent of no-shows
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

75 percent want text messages
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10 percent better review
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
first-text-icon
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

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5 Practice Management Time-Suckers that Kill Patient Satisfaction
As a child, my family lived a fair distance from extended family. This meant that two or three times a year, my parents would load their children into the car and make the long trek to visit our ...
September 15, 2020
Managing Online Intake Forms and Payment
In our last SolutionTeach FAQ video, we talked a little about the different ways you should approach telehealth videos compared to regular ones. This week, we discuss how and when to send online ...
September 10, 2020
Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
September 09, 2020
Give Back and Receive More in 2020
It's my favorite time of the year at Solutionreach!! This is the month where we participate in our annual "Month of Charity/Giving Games." Not only is it an amazing feeling to give back to a very ...
September 08, 2020
5 Practice Management Time-Suckers that Kill Patient Satisfaction
As a child, my family lived a fair distance from extended family. This meant that two or three times a year, my parents would load their children into the car and make the long trek to visit our ...
September 15, 2020
Managing Online Intake Forms and Payment
In our last SolutionTeach FAQ video, we talked a little about the different ways you should approach telehealth videos compared to regular ones. This week, we discuss how and when to send online ...
September 10, 2020
Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
September 09, 2020
Give Back and Receive More in 2020
It's my favorite time of the year at Solutionreach!! This is the month where we participate in our annual "Month of Charity/Giving Games." Not only is it an amazing feeling to give back to a very ...
September 08, 2020
5 Practice Management Time-Suckers that Kill Patient Satisfaction
As a child, my family lived a fair distance from extended family. This meant that two or three times a year, my parents would load their children into the car and make the long trek to visit our ...
September 15, 2020
Managing Online Intake Forms and Payment
In our last SolutionTeach FAQ video, we talked a little about the different ways you should approach telehealth videos compared to regular ones. This week, we discuss how and when to send online ...
September 10, 2020
Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
September 09, 2020
Give Back and Receive More in 2020
It's my favorite time of the year at Solutionreach!! This is the month where we participate in our annual "Month of Charity/Giving Games." Not only is it an amazing feeling to give back to a very ...
September 08, 2020
Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
September 09, 2020
Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
August 25, 2020
The Guide to Patient Satisfaction Surveys for Physician Offices
Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
August 18, 2020
How to Handle Patients Who Won't Follow Safety Rules
This week's video dives into an issue that every practice will have to deal with at some point...understanding and addressing patients who don't follow safety protocol. You will definitely not want ...
August 13, 2020
5 Practice Management Time-Suckers that Kill Patient Satisfaction
As a child, my family lived a fair distance from extended family. This meant that two or three times a year, my parents would load their children into the car and make the long trek to visit our ...
September 15, 2020
Managing Online Intake Forms and Payment
In our last SolutionTeach FAQ video, we talked a little about the different ways you should approach telehealth videos compared to regular ones. This week, we discuss how and when to send online ...
September 10, 2020
Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
September 09, 2020
Give Back and Receive More in 2020
It's my favorite time of the year at Solutionreach!! This is the month where we participate in our annual "Month of Charity/Giving Games." Not only is it an amazing feeling to give back to a very ...
September 08, 2020
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

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Latest News

See more news
Now on Health IT Outcomes, Are You Prepared for another Wave of COVID?
August 04, 2020
Read Practices to Ensure the Best Communication on HCP LIve
July 07, 2020
Read Using AI to Streamline Admin Tasks on Dental Economics
February 13, 2020
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
February 03, 2020
Read Growing the Number of Online Reviews on EyeWorld
March 03, 2020
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
February 10, 2020
Read Practices to Ensure the Best Communication on HCP LIve
July 07, 2020
You're Reopening: Here's What Patients Need to Know Now on Health IT Outcomes
June 01, 2020
Now on Health IT Outcomes, Are You Prepared for another Wave of COVID?
August 04, 2020
Read Practices to Ensure the Best Communication on HCP LIve
July 07, 2020

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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