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    Karla Socci Somers

    Karla Socci Somers has been working as a marketing professional for the healthcare industry since 2014, and before that, she wrote content and designed logos for a variety of small businesses. Her educational and professional backgrounds include interpersonal communications, interest-based negotiation, conflict management, and graphic design. Karla has an affinity for rescuing German Shepherd Dogs who need extra help socializing with their humans.

    Recent Posts

    It's National Receptionists Day: How Will You Express Your Gratitude?
    As of 2019, there were 1,105,300 healthcare receptionists in the U.S. And according to recent data, this number is expected to grow 4 percent in the next eight years – as fast as the average for all ...
    Highlights from Webinar Part 2: Adapting to New Patient Expectations
    In last week’s recap of our three-part webinar series, Completing Your Practice Comeback, we asked participants to grade their COVID performance. Why does that matter? Because nearly two-thirds of ...
    Optometry Webinar: 6 Ways to Working Smarter (Not Harder) with Tech
    Do you remember when the iPhone first came out? I remember seeing one for the first time and thinking, “How cool is that? It’s like a tiny little computer in my hand!”  I marveled at all the things I ...
    The Recall Checklist You Can’t Live Without
    Think it’s not that big of a deal when a patient doesn’t show up for a scheduled doctor’s appointment? Over time, missed medical appointments in the U.S. add up to the tune of more than $150 billion ...
    Family Dental Practice Saves Time, Increases Accuracy with Automatic Write-Backs and Digital Intake
    Are you still greeting patients with a clipboard and a stack of papers when they walk into the office for their scheduled appointment? First of all, that's a sure way to maximize the spread of germs ...
    Patient Perception: Grading Your COVID Performance
    When it comes to creating a great patient experience, patient perception plays a big role. In fact, there’s a direct correlation between patient perception, patient satisfaction, and effectiveness of ...
    It’s Not too Late to Complete Your Practice Comeback Plan
    Last week, we announced our webinar series: Completing Your Practice Comeback – A three-part series on rocking your practice operations in the “new normal.” Did you sign up? It’s not too late! You ...
    Three Features of a Great Texting Solution
    Are you making the most of your two-way texting platform? If not, here's a quick updated reminder from our blog archives that highlights three important reasons your practice should offer texting for ...
    Conquer the Chaos of Patient Scheduling in Three Easy Steps
      Three is a magic number here at Solutionreach. Maybe you’ve heard about our 3-3-3 strategy for appointment reminders that delivers the highest confirmation rate? We also write a lot about helping ...
    Now is the Time to Complete Your Practice Comeback Plan
    It’s hard to believe that it’s already been more than a year since COVID-19 took over the world as we knew it. A few things changed for the better – technology upgrades in schools and offices, pet ...
    Today is National Administrative Professionals Day!
    Attention dental, vision, and healthcare practices: Today is National Administrative Professionals Day, so don’t forget to recognize your team! Wait – did I catch you off-guard? You’re unprepared and ...
    Take These Three Steps to Increase Productivity in Your Dental Office
    Spring is in the air! Doesn’t the word “spring” itself just make you feel more productive? It seems like everyone in the neighborhood is beginning an outdoor project to spruce up their yard. And, ...

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