Lea Chatham is the Director of Content Marketing at Solutionreach and the editor of the Solutionreach blog. She develops educational resources to help healthcare organizations improve patient engagement. Her work has been published in many leading journals including Physicians Practice and Medical Economics and she has presented webinars for industry groups like MGMA.
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Health System Addressing Social Determinants of Health with Text Messaging
The providers at one full-service health system in Michigan see patients for everything from coughs and minor injuries to open-heart surgery. In their emergency department alone, they see over ...
Is It Time to Think about Patient Reactivation? Yes.
I was just reading an article about organizations like Cleveland Clinic getting back to basics with reactivation. Taking the time to build a patient recall strategy is more than just a good idea—it’s ...
One of Connecticut's Largest Healthcare Providers Uses Solutionreach to Stay Connected to Patients
Summary Community Health Center, Inc. is Connecticut’s largest healthcare provider committed to caring for uninsured and underserved populations. CHC is focused on improving health outcomes for its ...
COVID-19 News: More Stimulus and Regulation Changes
As the U.S. gets close to one million cases and surpasses 50,000 deaths, everyone continues to struggle with this new world we live in. We will keep providing a regular update on news that impacts ...
MGMA Webinar: Taking Patient Text Messaging to the Next Level with A.I. and Other Tech
Solutionreach has partnered with MGMA to offer a webinar on the future of text messaging with patients. This webinar is free to members and $25 for non-members. Taking Patient Text Messaging to the ...
Part 2 of COVID-19: We're in this Together
It's probably an understatement to say that these are unusual times. Many of us alive today have not experienced a true pandemic or a world war, the only things that compare to what we are dealing ...
This Infographic Proves Healthcare is Ready for AI to Improve Patient Experience
If you've been wondering if AI is really ready to help your organization improve patient communication and experience, wonder no more. The data in this infographic leaves no question about it. AI is ...
5 Benefits of Digital Patient Forms
No one wants to touch a clipboard anymore. Those days are over. And think about it, when was the last time you filled out paperwork in another industry? It’s probably been a while. Most other ...
Large Group Quickly Shifts to Telemedicine with Help from Solutionreach
Summary After consolidation in 2018, Community Care Physicians, P.C. (CCP) was faced with the challenge of consolidating not only organizations but also technology. One of their first goals was to ...
10 Stats That Show Us Why Text Is Next with Patients
Communication in healthcare has never been more challenging. In 2017, we wrote a piece called “What’s Next with Text” where we looked at the growing trend of using text messaging in healthcare to ...
Keep Patients Up-to-Date on COVID-19
By now, everyone knows that COVID-19 (aka Coronovirus), is sweeping across the world. According to the World Health Organization, as of March 10, there have been nearly 110,000 confirmed cases ...
Key to Choosing the Right Telemedicine Tools
The COVID-19 pandemic has thrown telehealth and virtual services into the spotlight. Prior to March 2020, the complexity of billing, lower reimbursement, limitations on use, and privacy and security ...