Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.
6 Ways to Keep Patients Coming Back
We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
Practice Marketing for Dummies: A Step-By-Step Guide
When it comes to , healthcare practices are often at a distinct disadvantage when compared to major companies. Very few healthcare practices have a dedicated marketing team. And unfortunately, ...
Thinking of Selling a Practice?
If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
Looking at the Future of Patient Communication
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
Happy New Year!!
Let's make 2020 the best year yet! With all of the cool new advances in the healthcare industry, this is going to be a banner year. We wish you a happy and successful new year!
The Latest Data on Making Reminders Work
Today's webinar was a really fun one! We analyzed 20 million reminders to learn the exact formula to get the most confirmations and the fewest no-shows. Watch this webinar to learn: The best days and ...
Relax, Sip, and Learn
The year is winding down and it's a great time to take a look back. I will be posting a different webinar over the next week. So grab a hot cocoa, snuggle up, and take a listen to some of our most ...
Merry Christmas From Solutionreach!
We hope you have an incredible holiday. Just a reminder that our offices will be closed December 24-25 as well as Jan 1 to allow our employees time with their families. From Dec 26-31, we will have ...
Top Educational Videos of 2019
It's time to get your "learnin'" on! Here at Solutionreach, we produce a weekly educational series of videos called SolutionTeach (get it?). These are quick one to two minute videos walking you ...
Practice Receives 10 Times as Many Responses to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...