Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.
How to Respond to Reviews...While Staying Compliant
It's a tough question. How do you manage online reviews (especially negative ones!) without giving away PHI? With online reviews having incredible power over your reputation, it is important that ...
How to Get Patients to Respond to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
Small Things Make a BIG Difference
We recently posted about how little things, like sending a “Happy Birthday” video to patients, can make a huge difference in patient satisfaction and loyalty. It is also a great marketing ...
6 Ways to Make Medical Billing Easier
Managing your practice revenue, billing procedures, and patient accounts are time-consuming and tedious tasks– to put it lightly. Medical billing can really be a difficult part of practice ...
Patient Referrals: 7 Easy Ways to Fill Your Schedule
Everyone wants a bustling practice. A full schedule. Happy patients filling the waiting room. The question is—how to make that dream become a reality? One of the most important elements of practice ...
How to Improve Your SEO
One of the most important ways any organization can attract new patients is through online search. You know...things like Google or Yahoo. Your search engine optimization (SEO) determines how likely ...
Scaling Your Independent Practice
Running an independent medical practice isn’t what it used to be. Thanks to shrinking reimbursements, increasingly complex regulations, and a near constant commitment to actually running the entire ...
Making the Most of Your Website
A user-friendly website is one key to success when it comes to attracting new patients. So let me ask you—what is the current state of your website? Is it up-to-date? How does it look on mobile ...
Learn How to Pack on the Patients (Not the Pounds!)
Things tend to slow down a bit in January. You know it’s true. While other people are trying to get fit and slim down, your practice should be looking to bulk up. Attend this free webinar to learn ...
Make Social Media Easy
Too often, social media is one of those things that practices know they SHOULD be doing but just can't seem to get up enough motivation to actually DO. Don't be one of those practices! Social media ...
Your Quality of Care...From a Patient's Perspective
You are finally starting to get this practice management thing down… Implement fresh marketing ideas…check! Send out monthly patient newsletters...check! Monitor and respond to patient ...
Look Amazing Online Through Patient Reviews
Online reviews are critical to the success of any business in today's world—and healthcare practices are no exception. But how do you get more reviews? And what do you do when they aren't quite as ...