Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.
Tricks to Staying Compliant when Working with Vendors
Have you ever wondered about your liability when it comes to contractors and vendors? Watch today's episode of SolutionTeach to learn more about how to keep yourself compliant when working with ...
Compassion: The Secret Sauce of Patient Satisfaction
Compassion is not just a requirement for end-of-life patients, but for all who pass through your doors. Think of the child visiting the eye doctor for the first time. The mother afraid of going to ...
Unleashing the Power of Patient Newsletters
Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...
Which Text Messages are Exempt From Consent?
Our texting compliance series is back in today's SolutionTeach video. In this clip, we talk about which text messages require express written consent before you can send them (and which do not!). You ...
Taking Advantage of Patient Texting...Now and in the Future
The year 2018 marked the 25th anniversary of text messaging. As I've thought about the history and impact of SMS, my mind turned to from its past to its future. Is text messaging still important? ...
Writing Subject Lines that Patients Will Actually Open: With 9 Examples to Get You Started
You've written the best email/newsletter in the history of the healthcare industry. It's informative, educational, and even a little bit witty. You just KNOW that it is going to be an awesome way to ...
How and When to Get Patient Consent for Texting Compliance
Express written consent. This is a phrase you may have heard tossed around. But what does it mean and when is it required? In this video, I walk you through the compliance requirements for receiving ...
What Does the Future Hold for Patient Communication?
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
HIPAA, Texting, and PHI—Oh, My!
We are starting a new video series...about all things compliance! For the next six weeks, we will be discussing all sorts of questions as it pertains to patient communication. Today's video dives ...
The Ultimate Healthcare Resources List
Do you ever wish you could access all of the best resources in the industry without spending tons of time searching? You’re not alone. But there’s good news—we’ve put together a single page with all ...
Creating Text Messages Patients Actually Want to See
Did you know that a few small changes in the wording of your patient text messages can make a huge difference in their impact? In this video, we talk about the keys to sending text messages (from ...
Online Scheduling Makes Wishes Come True
Do you offer online scheduling at your practice? Check out this infographic to find out all of the latest trends when it comes to patients scheduling appointments online. You can also visit the ...