Penny Reed is a dental speaker, coach, and author of the book Growing Your Dental Business. She runs a company called the Dental Coaching Institute. Dentists hire her to grow their practices by 25% or more, while working fewer days, and creating an office culture where the entire team looks forward to coming to work every day. As a result of her work, clients share that their team is more energized, more productive, and embraces accountability in achieving results.
Use Two-Way Text to Engage Patients
My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...