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Looking at the Future of Patient Communication

Posted on Jan 02, 2020 by Lori Boyer

Learn how to optimize appointment reminders

Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things coming, and if you want to keep up with how patients are communicating, you need to know what they are. In this free webinar, patient experience advocate Colin Hung will talk about what’s coming in patient communication in 2019 and beyond, including:

  1. RCS messaging
  2. AI chatbots in text and websites
  3. Voice search and services like scheduling and messages

Don’t miss this chance to get ahead of the crowd in understanding how your patients will want to reach out to you in the future.


Watch the webinar here:  Check It Out

 

Lori Boyer

Lori Boyer

Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.

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