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Family Dental Practice Saves Time, Increases Accuracy with Automatic Write-Backs and Digital Intake

Posted on May 04, 2021 by Karla Socci Somers


    Are you still greeting patients with a clipboard and a stack of papers when they walk into the office for their scheduled appointment? First of all, that's a sure way to maximize the spread of germs between sick people – or people who don't even know they're sick (read this blog on patient perception during COVID).

    Second, it doesn't make a good first impression on your patients, and third, it's a hassle and a time-consuming task for someone in your office to manually enter all that data. On top of that, mistakes made entering data contribute to 61 percent of insurance claim denials.

    How do you solve all those problems in one fell swoop? With digital intake and automatic write-backs to your patient relationship management software. 

    Here's how one practice did it.

    Combs Family Dentistry began using Solutionreach the very first day they opened their doors in August 2018. Office manager Heidi Zolkiewicz knew that staying on the cutting edge of technology would allow the practice to run efficiently so staff could focus on providing first-rate, personalized care for their patients. To take her practice to the next level and streamline office tasks even more, Heidi implemented digital intake forms with automatic write-backs.  

    Download the full case study to learn how automatic write-backs improve accuracy and save tons of time for Heidi and her team every day.

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    Karla Socci Somers

    Karla Socci Somers

    Karla Socci Somers has been working as a marketing professional for the healthcare industry since 2014, and before that, she wrote content and designed logos for a variety of small businesses. Her educational and professional backgrounds include interpersonal communications, interest-based negotiation, conflict management, and graphic design. Karla has an affinity for rescuing German Shepherd Dogs who need extra help socializing with their humans.

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