Tuesday, April 13, 2021, 1 p.m. EDT/11 a.m. MDT
Join Lea Chatham as she shares key insights and approaches to help healthcare organizations get back on their feet in a post-COVID world. Learn more effective ways of connecting with patients for scheduling communications and how to ensure more patients show up on time and prepared. Lea will discuss data-driven strategies and best practices on changes in patient communication preferences, the rising popularity of text messaging, and opportunities to leverage texting for an improved appointment workflow that supports both virtual and in-person care.
About the Presenter
Lea Chatham is the Director of Marketing Programs at Solutionreach, the leader in patient engagement technology and innovation. She is responsible for developing educational resources to help healthcare facilities improve the patient provider relationship. Lea spent over five years leading engagement at a small integrated health system and has 15 years of experience developing educational content for leading practice management and EHR companies.
Tuesday, April 27, 2021, 1 p.m. EDT
Join Josh Weiner, CEO, Solutionreach, and a panel of industry experts as they discuss the takeaways healthcare providers can glean from other industries about how to communicate better with and engage patients from a fast-paced, consumer-technology facing perspective. Learn how to apply these lessons about how digital innovation can be integrated into an improved 21st-century patient experience. Joining Josh on the panel presentation are Dr. Thomas Maddox of BJC HealthCare, Katie Scott of MyUPMC, and Sara Vaezy of Providence. The moderator is Liz Whitehead of U.S. News & World Report.
About the Presenter
Josh Weiner is the CEO of Solutionreach. He joined Solutionreach from Summit Partners, a leading global growth equity firm. Through his work with Summit Partners, Josh served on the Solutionreach board of directors for three years. Before Summit Partners, he was a consultant with McKinsey & Company. Josh is a graduate of Stanford University and resides in Salt Lake City with his wife and two children.