Patient communication is crucial to running a successful practice today. Gone are the days of long hours on the phone at inconvenient times. Last year, one in eight patients left their healthcare provider and nearly 40 percent said it was due to a poor experience.
Personalized patient communication is one of the main ways to improve the patient experience and make your practice stand out from the crowd. Join us for a free webinar on June 13th where experienced patient engagement advocate, Colin Hung, will share real-world examples to show how you can set up a preference-based ongoing patient communication program that:
- Improves patient satisfaction and survey scores
- Results in better patient compliance and outcomes
- Increases practice revenue
- Saves staff time
June 13, 2018 at 1pm ET/10 PT
If you're unable to attend the webinar live, go ahead and register and we will send you a link so you can listen at your convenience.
About the Speaker
Colin is a true believer in HealthIT and is passionate about using technology to improve healthcare. Over the last decade, he has helped numerous companies build and market solutions that improve patient safety, patient outcomes and patient-provider communications. He has also helped physician practices and healthcare organizations deploy patient communication platforms. Colin is very active on social media. He co-founded one of the most popular healthcare communities on Twitter - #HCLDR – which brings together patients, clinicians, administrators and government leaders. Colin has been published in the Journal of the American College of Radiology and writes regularly for HospitalEMRandEHR.com and Healthcare Scene. You can find Colin on Twitter: @Colin_Hung and on LinkedIn.