<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=714601725376183&amp;ev=PageView&amp;noscript=1">

How to Make Patients Feel Respected, Valued, and Heard

Posted on Sep 29, 2020 by Lori Boyer

    Helping patients feel valued and respected is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient feeling dismissed or ignored. Studies show that up to 29 percent (that's nearly 1 in 3!) of patients leave their healthcare practice feeling disrespected. Unfortunately, since the pandemic hit, studies show that patient satisfaction has fallen even further. In this quick video, I discuss some of the things we need to avoid in order to create a happy, patient-friendly practice. 

     

    To read a full study comparing patient preferences and satisfaction before and after COVID-19 hit, check out our free white paper, "Patient Communication Preferences: The COVID-19 Impact." This study was commissioned by SR Health

    Download Now

    Lori Boyer

    Lori Boyer

    Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.

    Subscribe to Email Updates