11 Things Successful Practices Can Teach You About Missed Appointments
Most practices are losing hundreds of thousands of dollars each year due to missed appointments alone. How much are YOU losing? If you’re reading this, you’re probably one of the many practices ...
7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
How to Attract New Patients
A big part of attracting patients is creating an experience that patients want to have. In this video, I cover some of the things you can do to create a patient experience that stands out from the ...
Doctors have a Huge Impact: For Good or For Bad
My name is Leonardo Olivia and I am a technical support manager here at Solutionreach. Today, I want to share some of the ways doctors have impacted my life—in both good and bad ways. My favorite ...
Patient Engagement: What do Patients Really Want?
Understanding patient engagement can be a complicated venture. It’s tempting to think that patients want to be impressed. To that end, many healthcare providers make sure their diplomas are mounted ...
Using Email to Schedule More Appointments
In the latest edition of our SolutionTeach: Practice Marketing series, I discuss how you can optimize your patient newsletters and emails to boost the number of appointments scheduled in your ...
8 Surprising Statistics about Online Reviews
We live in a digital society. Virtually everyone surfs the web on a regular basis. The internet has created a fundamental shift in the way we interact with businesses of all types—including ...
Improving the Patient Experience: From the Website to the Waiting Room
As a woman who lives with multiple chronic autoimmune conditions—essentially a professional “patient”— I spend a lot of my time managing the logistics of my healthcare.  How nice it would be if ...
Examples of Compliant Responses to Online Reviews
In our last Solutionteach video, we talked about some of the ins and outs of responding to online reviews without revealing PHI. If you missed that video, check it out here. In the latest edition in ...
Don't Miss Your Chance to See SR Spotlight Firsthand
SR Spotlight seamlessly integrates with your VoIP phone system and practice management system to identify inbound callers. SR Spotlight will appear in a pop-up window triggered by the inbound call. ...
3 Tips to Reduce Distractions and Boost Productivity
As office (and life) experience has proven, some days are just sometimes simply worse than others. The busyness and chaos that sets in, even on a typical day, is largely inevitable and unavoidable. ...
How to Respond to Reviews...While Staying Compliant
It's a tough question. How do you manage online reviews (especially negative ones!) without giving away PHI? With online reviews having incredible power over your reputation, it is important that ...

Subscribe to Email Updates