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    Aren't No-Shows the Worst?
    We all hate it when a patient fails to show up for a scheduled appointment. Here are some tips for cutting back on those pesky no-shows!   For more information on avoiding no-show patients, you've ...
    5 Tips for Dealing with Medical Practice Employee Turnover
    It’s something every doctor or office manager hates to hear—a valued employee has submitted their notice. This is especially true during these trying times of COVID-19. Employee turnover is far more ...
    4 Reasons Text-Enabling Your Landline is Essential
    When adopting a platform to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code — that five or six digit ...
    Staying Connected Prevents Missed Appointments
    Most patients do not miss their appointments on purpose.  Generally, the scheduled appointment has just slipped their mind.  In fact, approximately 35 percent of missed appointments occur because the ...
    Tips for Negotiating with Insurance Companies
    Don't we all just love working with our payers? Okay, okay. Maybe not. Not many of us really enjoy negotiating for money. We've received some questions asking for tips on ways to make this process a ...
    The Practical Side of Patient Engagement
    Achieving a high degree of patient engagement is the goal of most patient-centered practices and clinics. To that end, healthcare companies and practices have focused on improving technology to ...
    Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
    The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
    Employees Needing a Little Motivation?
    With everything that's going on in today's world, it is pretty understandable that many employees might be lacking that extra spark right now. It's the perfect time to check out one of our FAQ videos ...
    Beyond the Face Mask: Connecting Through Technology (and a Little Creativity!)
    I remember the first time I went to the store in a mask. It was probably the beginning of April when the CDC had just changed their advice on masks. My husband and I felt a little self-conscious but ...
    Don't Forget to Celebrate!
    Boy, things are so crazy right now! One of the things that can help patients feel secure and even normal is to continue to celebrate special days. Since we have Independence Day coming very soon, I ...
    Which Wins? The National Average No-Show Rate or Yours?
    Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
    Tips for Scheduling Patients Efficiently
    One question that I see a lot is related to scheduling. How can you schedule patients efficiently? This means that you are able to fill your schedule nicely without OVERFILLING it. In today's FAQ, I ...

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