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Practice Comeback Plan: How to Support the New Digital Patient Journey

Posted on Jun 11, 2020 by Lori Boyer

    Digital patient careYou've moved into a "new normal" in the way you're running your practice. In fact, the entire patient experience has taken on a whole new look lately. With all of the changes from COVID-19, large parts of a person’s healthcare journey is now taking place digitally. We want to help you navigate these changes, so we've put together a full webinar series discussing some of the issues you might be facing.

    In this four-part series, we will be exploring best practices for making the jump to the digital world. Over the course of the series, we will dive into:

    • Digital messaging (two-way texting and reminders)
    • Creating smooth digital processes with:
      • Online scheduling
      • Digital intake
      • Contactless payment
    • Telehealth best practices
    • Developing a social media strategy that works

    We're offering each session twice in order to give you the most flexibility when it comes to timing. If you can't make either time live, no worries! We will send out a link after the webinar so you can watch it at your convenience. We'd love to have you there. 

    Can You Hear Me Now? Patient Messaging During COVID-19: Wednesday, June 17, 10 AM PT / 1 PM ET and 2 PM PT / 5 PM ET

    Using Digital Processes to Create a Touchless Patient Experience: Wednesday, June 24, 10 AM PT / 1 PM ET and 2 PM PT / 5 PM ET

    5 Critical Steps to Ensure Success with Telemedicine: Wednesday, July 1, 10 AM PT / 1 PM ET and 2 PM PT / 5 PM ET

    10 Social Media Marketing Tips To Bounce Back From COVID-19: Wednesday, July 8, 10 AM PT / 1 PM ET and 2 PM PT / 5 PM ET

    Register now:  Register Now

    Lori Boyer

    Lori Boyer

    Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.

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