5 Benefits of Using an Online Intake Form

Posted on Jun 05, 2019 by Lori Boyer

Improve patient satisfaction with online intake formsDon't you think it's about time to kick the clipboard to the curb?

The digital age has changed everything about the way we approach life—and the check-in process is no exception. Practices are now sending customized, digital check-in forms to their patients. Patients can then view and complete the check-in process all on their mobile device or personal computer. In many cases, they don't even need access to a portal or an app.

So why are online intake forms becoming the newest trend in healthcare?

Because they...

Save time. The check-in process is one of the major bottlenecks within any healthcare organization. Even one or two mishaps can throw off your schedule for the rest of the day. Automating the intake process helps expand that bottleneck to allow for a better patient flow. 

Cut costs. Paper sucks up as much as three percent of your annual revenue—that doesn’t include printing costs or postage if you mail forms ahead of time. Using a digital method to gather patient info can save practices a ton of money over time. 

Improve accuracy. In addition, 16 percent...I mean 61 percent (see what I did there?)...of claim denials result from demographic or technical errors like inaccurate social security number, address, etc. These are manual errors that end up costing healthcare organizations more time and money. That's a huge number!

Protect patient privacy. As every healthcare organization knows, successfully managing private patient information is critical to success. You want to make sure you are complying with regulations such as HIPAA in order to avoid costly violations and penalties. So when using an online patient check-in process, always make sure that technology has the ability to keep you compliant with the law. 

Improve the patient experience. Did you know that 51 percent of patients prefer a doctor who lets themOnline intake forms improves the patient experience fill out paperwork online? Many times we don't even notice how unpleasant it is to fill out paper forms for patients. Not only does it take up time in the waiting room (when patients may already be feeling a bit anxious), but it also makes life a little more complicated for them. I can't tell you how many times, as a mom, I have felt overwhelmed and frustrated trying to fill out paperwork while juggling cranky kids, a diaper bag, and more. It simply makes the experience that much more difficult for patients. Allowing patients to take care of this task before even leaving home is an incredible benefit for patients. 

Digital intake forms are the future of the check-in process. It helps practices save time and money all while improving both security and the patient experience. What are you waiting for?

Click the link below if you want to learn more about SR Intake.

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Lori Boyer

Lori Boyer

Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.

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