Tonya wrote to ask for some tips on improving their practice's phone skills. Our video this week answers her question! At just over one minute, you're not gonna want to miss it. You may even see my singing debut!
If YOU have a question for us, let us know and we may make a video just for you! In the meantime, check out more tips for talking to patients in our free guide, "30 Awesome Patient Communication Tips from Practices Like Yours."