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    The Practical Side of Patient Engagement
    Achieving a high degree of patient engagement is the goal of most patient-centered practices and clinics. To that end, healthcare companies and practices have focused on improving technology to ...
    Lori Boyer
    07/02/2020
    3 Ways to Keep your Staff (and Patients!) Happy
    Your practice is your home away from home. And just like at home, practices can experience problems, struggles, and even rifts. Unfortunately, problems at the practice can lead to big financial ...
    Solutionreach
    06/13/2017
    How Your Practice Can Automate Communication with an Older Generation
    Last week, Solutionreach partnered with two customers who have seen a lot of success and growth in their practices due to using patient relationship management (PRM) software. Marie Gambetta, CEO of ...
    Alyessa D'Ewart
    05/04/2017
    The Difference Indifference Can Make
    We’ve all had bad customer service experiences. Times when your waiter or waitress at a restaurant seemed to look right through your table, or you called a customer service number for help with your ...
    Alyessa D'Ewart
    05/02/2017
    Three Features of Great Texting Solutions
    Most people are texting their friends, coworkers, family members every day. It’s an easy way to stay in touch with everybody. And texting is becoming more widespread in businesses as well. Mechanics, ...
    Alyessa D'Ewart
    04/11/2017
    Are You Getting the Most from Your Patient Portal?
    Playing phone tag is a game most people hate. Thankfully, with all the different ways you can communicate today, the need to actually make a phone call (and leave a voicemail) has drastically ...
    Alyessa D'Ewart
    04/04/2017
    The Convenience of Online Scheduling
    If keeping the lights on is a priority for your practice than you probably spend a lot of time trying to keep your appointment schedule full. Unfortunately, in many offices, the only way patients can ...
    Solutionreach
    03/30/2017
    Are your patients hearing you?
    Technology in our world is always changing and improving. The latest-and-greatest item of the month quickly becomes slow and outdated. And of course as technology changes, the way people use it to ...
    Solutionreach
    03/09/2017
    If everybody else is texting, why aren't you?
    Smartphones. Whether it’s an iPhone or an Android, almost all of your patients own one. That’s not too hard to believe, is it? Just look at the people you encounter every day. Those you pass on the ...
    Solutionreach
    02/28/2017
    Patient Self-Scheduling: The Future is Now
    In the early 2000s, the idea of patients self-scheduling online was novel at best, and downright frightening at worst. Most healthcare providers didn’t understand the technology and were filled with ...
    Solutionreach
    10/24/2016
    ASAP Waitlist Messaging: A Partial Cure for the No-Show Blues
    The last minute cancellation is like a pebble being thrown into the calm waters of your practice. It can throw off your schedule, it can disrupt the flow of your day, and it means lost revenue as ...
    Solutionreach
    10/18/2016
    Why Your Patients No-Show: Last Minute Cancellations
    Number 5 in a 5 Blog Series Very few things in your practice are as frustrating as someone who doesn’t show up for their appointment or cancels at the last moment. You’ve already prepped, reviewed ...
    Solutionreach
    10/13/2016
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