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5 Ways to Text Your Practice’s Way to Success
Twenty-five years ago, a brand new way to reach friends and family was born. Part phone call, part email, and completely awesome. Texting. Since 1992, when that first simple “Merry Christmas” text ...
Solutionreach
06/19/2017
3 Ways to Keep your Staff (and Patients!) Happy
Your practice is your home away from home. And just like at home, practices can experience problems, struggles, and even rifts. Unfortunately, problems at the practice can lead to big financial ...
Solutionreach
06/13/2017
4 Reasons Text-Enabling Your Landline Is Essential
When adopting a solution to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code—that five or six digit ...
Justin Everette
05/18/2017
How Your Practice Can Automate Communication with an Older Generation
Last week, Solutionreach partnered with two customers who have seen a lot of success and growth in their practices due to using patient relationship management (PRM) software. Marie Gambetta, CEO of ...
Solutionreach
05/04/2017
The Difference Indifference Can Make
We’ve all had bad customer service experiences. Times when your waiter or waitress at a restaurant seemed to look right through your table, or you called a customer service number for help with your ...
Solutionreach
05/02/2017
Three Features of Great Texting Solutions
Most people are texting their friends, coworkers, family members every day. It’s an easy way to stay in touch with everybody. And texting is becoming more widespread in businesses as well. Mechanics, ...
Solutionreach
04/11/2017
Are You Getting the Most from Your Patient Portal?
Playing phone tag is a game most people hate. Thankfully, with all the different ways you can communicate today, the need to actually make a phone call (and leave a voicemail) has drastically ...
Solutionreach
04/04/2017
The Convenience of Online Scheduling
If keeping the lights on is a priority for your practice than you probably spend a lot of time trying to keep your appointment schedule full. Unfortunately, in many offices, the only way patients can ...
Solutionreach
03/30/2017
Are your patients hearing you?
Technology in our world is always changing and improving. The latest-and-greatest item of the month quickly becomes slow and outdated. And of course as technology changes, the way people use it to ...
Solutionreach
03/09/2017
Two Big Reasons You Should Be Texting Patients
Your practice is busy, there are always a million things that need to be accomplished to keep your practice not only surviving, but growing. Time is valuable, and too often important tasks are ...
Solutionreach
03/02/2017
If everybody else is texting, why aren't you?
Smartphones. Whether it’s an iPhone or an Android, almost all of your patients own one. That’s not too hard to believe, is it? Just look at the people you encounter every day. Those you pass on the ...
Solutionreach
02/28/2017
Patient Self-Scheduling: The Future is Now
In the early 2000s, the idea of patients self-scheduling online was novel at best, and downright frightening at worst. Most healthcare providers didn’t understand the technology and were filled with ...
Solutionreach
10/24/2016
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