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    It's Not What You Say, It's How You Say It!
    EVERY appointment has value. There are many times we devalue dentistry in our practice. Begin by eliminating the words, "just, small, only, watch and wait" But what are some other specifics? Don’t ...
    Rhonda Savage
    10/15/2020
    The Importance of a Strong Doctor-Patient Relationship
    Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
    Lori Boyer
    07/22/2020
    Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
    The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
    Lisa Eramo
    07/01/2020
    Beyond the Face Mask: Connecting Through Technology (and a Little Creativity!)
    I remember the first time I went to the store in a mask. It was probably the beginning of April when the CDC had just changed their advice on masks. My husband and I felt a little self-conscious but ...
    Lori Boyer
    06/25/2020
    Don't Forget to Celebrate!
    Boy, things are so crazy right now! One of the things that can help patients feel secure and even normal is to continue to celebrate special days. Since we have Independence Day coming very soon, I ...
    Lori Boyer
    06/24/2020
    Practice Comeback Plan: How to Support the New Digital Patient Journey
    You've moved into a "new normal" in the way you're running your practice. In fact, the entire patient experience has taken on a whole new look lately. With all of the changes from COVID-19, large ...
    Lori Boyer
    06/11/2020
    4 Ways to Get Patient Consent to Receive Text Messages - With Template
    Wondering why you should bother asking patients for consent to receive marketing text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your ...
    Lori Boyer
    06/04/2020
    10 Questions to Improve Patient Satisfaction
    In a previous post, we discussed the importance of patient satisfaction in growing a healthcare practice. Patient surveys can play a key role in finding out how patients feel about your practice and ...
    Lori Boyer
    05/27/2020
    Running a Practice When the Weather gets Wild
    Anyone have spring fever yet? While we might be looking forward to warm temperatures, flowers, and sun, the truth is that we've still got plenty of winter left. Across the country, winter storms ...
    Lori Boyer
    02/25/2020
    Asking for Patient Referrals Without Sounding High-Pressure
    Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
    Lori Boyer
    01/28/2020
    Practice Marketing for Dummies: A Step-By-Step Guide
    When it comes to , healthcare practices are often at a distinct disadvantage when compared to major companies. Very few healthcare practices have a dedicated marketing team. And unfortunately, ...
    Lori Boyer
    01/14/2020
    4 Practice Marketing Lessons Gleaned From Star Wars
    Like millions of others around the globe, I love the world of Star Wars. Adventure, excitement. Good vs. evil. Life lessons around every corner. Luke—the brave, yet inexperienced, champion. Leia—a ...
    Lori Boyer
    12/17/2019
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