Guest Blogger: Rebecca Curtis...Insider Tricks to Make Your Practice Shine Online
Want to hear the honest truth? The way your practice looks online is the single largest deciding factor that determines if a patient will walk into your office or not. Ninety-two percent of patients ...
4 Simple Tricks to Becoming Everyone’s Favorite Practice
If you asked a group of healthcare professionals why they chose to enter the field, most would say that it’s because they wanted the satisfaction of helping others. Unfortunately, that yearning to ...
5 Ways to Text Your Practice’s Way to Success
Twenty-five years ago, a brand new way to reach friends and family was born. Part phone call, part email, and completely awesome. Texting. Since 1992, when that first simple “Merry Christmas” text ...
Why Group Messages Are Better than Mass Messages
Communicating with your patients between visits is a great way to keep them feeling loyal toward your practice. But how do you know what to say? Too many emails or texts about your practice can make ...
3 Ways to Take Appointment Reminders to the Next Level
In a previous blog post, we talked about the importance of appointment reminders in helping reduce your no-show rate. Sending the reminders through multiple channels and including all of the details ...
4 Reasons Text-Enabling Your Landline Is Essential
When adopting a solution to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code—that five or six digit ...
How Your Practice Can Automate Communication with an Older Generation
Last week, Solutionreach partnered with two customers who have seen a lot of success and growth in their practices due to using patient relationship management (PRM) software. Marie Gambetta, CEO of ...
The Difference Indifference Can Make
We’ve all had bad customer service experiences. Times when your waiter or waitress at a restaurant seemed to look right through your table, or you called a customer service number for help with your ...
Two More Reasons Why Your Practice Management System Isn’t Designed to Communicate with Patients
In a previous post, we talked about how your existing practice management system (PM) is great at managing patient data, but it falls a little short when it comes to actually communicating with your ...
Three Features of Great Texting Solutions
Most people are texting their friends, coworkers, family members every day. It’s an easy way to stay in touch with everybody. And texting is becoming more widespread in businesses as well. Mechanics, ...
Are You Getting the Most from Your Patient Portal?
Playing phone tag is a game most people hate. Thankfully, with all the different ways you can communicate today, the need to actually make a phone call (and leave a voicemail) has drastically ...
3 Ways to Make Your Practice Appeal to Patients
Man, have you noticed that there seem to be a lot of healthcare practices out there, and new ones popping up every day? It’s crazy, and patients are really taking advantage of the options to shop ...