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Not Everything Is as Complex as It Used to Be
Let’s take a step back in time to when phones still had coiled cords, movies were watched with VCRs, and the internet didn’t exist. I’m talking about the 1980s. After serving in the Army, my Dad ...
Mike Jeffs
11/26/2018
Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
Lori Boyer
09/20/2018
Asking for Patient Referrals Without Sounding High-Pressure
Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
Lori Boyer
08/24/2018
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
Lori Boyer
08/15/2018
How to Develop Killer Patient Communication Skills
Effective patient communication skills is one of the most important, and yet undervalued, skills that any practice can gain. In the healthcare industry, we spend a huge part of our day communicating ...
Lori Boyer
07/31/2018
Favorite Patient Communication Tips from Real Practices Like Yours
It's really easy to let your patient communication get in a rut. One day it's going well, and then the next you realize you're always reaching out the same old way. To give you some fresh, new ideas, ...
Lori Boyer
06/18/2018
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
Lori Boyer
01/30/2018
From the Trenches: What Patients Look For in a Doctor
Wondering how us regular folks find a doc? A big thanks to Jesse Thayne for his recap on how he picks a pediatrician for his kids. Find out how surpringly far-reaching patient satisfaction is in his ...
Jesse Thayne
01/08/2018
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
Alyessa D'Ewart
01/03/2018
The Future of Text Messaging
It's the week after Christmas. What better time to sit back and enjoy a webinar? You can relax and learn more about running your practice all at the same time! We're going to start with the ...
Lori Boyer
12/26/2017
3 Benefits of Automated Appointment Reminders
Oldie but goodie! This post was originally published in May 2014 and updated in Dec 2017 as part of an on-going series highlighting popular past posts.     Carpool, parent volunteer time, soccer ...
Solutionreach
12/22/2017
11 Ideas to Jumpstart your Emails
Regular emails are an awesome way to connect with patients. A staggering 93 percent of patients say that they enjoy getting emails from their doctor. And nine out of 10 patients would choose a doctor ...
Lori Boyer
12/18/2017
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