Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
Asking for Patient Referrals Without Sounding High-Pressure
Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
How to Develop Killer Patient Communication Skills
Effective patient communication skills is one of the most important, and yet undervalued, skills that any practice can gain. In the healthcare industry, we spend a huge part of our day communicating ...
Favorite Patient Communication Tips from Real Practices Like Yours
It's really easy to let your patient communication get in a rut. One day it's going well, and then the next you realize you're always reaching out the same old way. To give you some fresh, new ideas, ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
From the Trenches: What Patients Look For in a Doctor
Wondering how us regular folks find a doc? A big thanks to Jesse Thayne for his recap on how he picks a pediatrician for his kids. Find out how surpringly far-reaching patient satisfaction is in his ...
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
The Future of Text Messaging
It's the week after Christmas. What better time to sit back and enjoy a webinar? You can relax and learn more about running your practice all at the same time! We're going to start with the ...
3 Benefits of Automated Appointment Reminders
Oldie but goodie! This post was originally published in May 2014 and updated in Dec 2017 as part of an on-going series highlighting popular past posts.     Carpool, parent volunteer time, soccer ...
11 Ideas to Jumpstart your Emails
Regular emails are an awesome way to connect with patients. A staggering 93 percent of patients say that they enjoy getting emails from their doctor. And nine out of 10 patients would choose a doctor ...
4 Practice Marketing Lessons Gleaned From Star Wars
We can't let the release of the new Star Wars movie go by without a mention! Our Oldie but Goodie today is all about getting your Yoda on.  Like millions of others around the globe, I love the world ...

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