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    10 Reasons Why Texting Patients Is a Best Practice
    Various forces have combined in recent years to make text messaging the “go-to” channel for connecting with your patients. The ongoing digital transformation, consumerism trends influencing ...
    Mike Rigert
    06/07/2022
    10 Patient Satisfaction Tips to Give Your Practice a Competitive Edge
    In the last few years, healthcare has endured a series of unprecedented crises that have seemed both dizzying and unending. From incessant waves of COVID crashing down to “The Great Resignation” ...
    Mike Rigert
    04/12/2022
    5 Tips on How to Communicate with Patients Effectively
    5 In-Office Tips on How to Communicate with Patients Effectively How do doctors communicate with patients currently, and how can these practices be improved? It’s an important question to ...
    Mike Rigert
    01/27/2022
    Don’t Leave It to Luck: March Is an Opportune Time for Recall
    Timing can be everything when it comes to preventive care. Patients want to be quickly alerted of potential health concerns before they become problems. Similarly, healthcare organizations want to be ...
    Mike Rigert
    10/03/2021
    Free Webinars: COVID Vaccine Rollout and Appointment Workflow
    "Proven Communication Strategies to Improve Your COVID Vaccine Rollout" Tuesday, March 16 1 PM ET/10 AM PT Register Now Join Lea Chatham for a closer look at how more effective communication has ...
    Mike Rigert
    09/03/2021
    4 Ways to Leverage Patient Communications to Maintain a Competitive Edge
    Increasingly, healthcare organizations are having to take cues from non-traditional care sources in order to stay one step ahead of the competition. Patient demand for greater convenience and the ...
    Mike Rigert
    08/02/2021
    Free Webinars: Data-Driven Scheduling Strategies and Designing a Digital Patient Experience
    “Data-Driven Strategies to Keep Your Schedule Full in the Post-COVID World” Tuesday, April 13, 2021, 1 p.m. EDT/11 a.m. MDT Register Now Join Lea Chatham as she shares key insights and approaches to ...
    Mike Rigert
    07/04/2021
    The Patient Experience: Living with Medical PTSD
    Hello, my name is Emily Parks and I live with medical PTSD. What is it, you ask? According to the National Institute for Mental Health, post-traumatic stress disorder (PTSD) is “a disorder that ...
    Emily Parks
    06/20/2021
    May Webinars & Events: Patient Communication Success and Patient Access Improvement
    "Patient Communication: What's Working Right Now" Wednesday, May 12, 2:30 p.m. ET/11:30 a.m. PT Register Now Join Lea Chatham as she discusses the latest data on patient communication and engagement ...
    Mike Rigert
    05/05/2021
    Texting Compliance: The Option to Opt Out
    Did you know that providing patients with an option to opt out of text messages you send from your practice is a requirement with the TCPA? In this short SolutionTeach video, Lori explains the ...
    Karla Socci Somers
    04/08/2021
    No-Shows Causing Logistical Hitches for COVID-19 Vaccine Rollout
    Though the rollout of the COVID-19 vaccine continues to surge forward in both momentum and speed, the nationwide effort to get as many shots in arms as quickly as possible hasn’t all been smooth ...
    Mike Rigert
    03/20/2021
    5 Ways to Connect With Patients in Post-Vaccine COVID World
    We are witnessing the dawn of a new world. One where we are seeing increases in the numbers of individuals who are fully vaccinated for COVID-19. What does this mean for healthcare, the patient ...
    Grace Cordovano
    03/20/2021
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