Favorite Patient Communication Tips from Real Practices Like Yours
It's really easy to let your patient communication get in a rut. One day it's going well, and then the next you realize you're always reaching out the same old way. To give you some fresh, new ideas, ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
From the Trenches: What Patients Look For in a Doctor
Wondering how us regular folks find a doc? A big thanks to Jesse Thayne for his recap on how he picks a pediatrician for his kids. Find out how surpringly far-reaching patient satisfaction is in his ...
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
The Future of Text Messaging
It's the week after Christmas. What better time to sit back and enjoy a webinar? You can relax and learn more about running your practice all at the same time! We're going to start with the ...
3 Benefits of Automated Appointment Reminders
Oldie but goodie! This post was originally published in May 2014 and updated in Dec 2017 as part of an on-going series highlighting popular past posts.     Carpool, parent volunteer time, soccer ...
11 Ideas to Jumpstart your Emails
Regular emails are an awesome way to connect with patients. A staggering 93 percent of patients say that they enjoy getting emails from their doctor. And nine out of 10 patients would choose a doctor ...
4 Practice Marketing Lessons Gleaned From Star Wars
We can't let the release of the new Star Wars movie go by without a mention! Our Oldie but Goodie today is all about getting your Yoda on.  Like millions of others around the globe, I love the world ...
5 Tips for Connecting with Patients through Video
Did you know that you are 53 percent more likely to show up first on Google if you have a video embedded on your website? Or that 76 percent of social media users say they would share a video they ...
Year End Newsletters - Keeping Your Patients in the Know
Oldie but goodie! This post was originally published in Nov 2015 and updated in Dec 2017 as part of an on-going series highlighting popular past posts.   Patient newsletters are an extremely useful ...
Creating the Perfect Appointment Reminder
No-shows are always a challenge for practices. Some practices are losing as much as $100,000 each year due to no shows. Reminders can help, but they aren't all created equal.    Earlier this year, we ...
Are Senior Citizens Engaging in Healthcare Technology?
Oldie but goodie! This post was originally published in April 2015 and updated in Nov 2017 as part of an on-going series highlighting popular past posts. Many healthcare providers choose not to ...

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