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5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
Lori Boyer
10/14/2019
Year End Newsletters - Keeping Your Patients in the Know
  Patient newsletters are an extremely useful and often underutilized tool for engaging your patients. Statistics suggest that 85 percent of patients enjoy receiving and reading their patient ...
Lori Boyer
10/09/2019
11 Ideas to Jumpstart your Emails
Regular emails are an awesome way to connect with patients. A staggering 93 percent of patients say that they enjoy getting emails from their doctor. And nine out of 10 patients would choose a doctor ...
Lori Boyer
10/01/2019
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
Lori Boyer
08/27/2019
Webinar Alert: 20 Awesome Patient Communication Tips
For the next few days, sit back and relax. Grab a quick cup of hot cocoa and your warm socks and enjoy some of the best webinars of 2018.  We asked practices for some of their favorite (and most ...
Lori Boyer
12/28/2018
Snow Days: 5 Tips for When the Weather gets Wild
While the calendar may say that it’s technically still autumn, for many across the country, the weather is feeling a lot more like winter. Snow, sleet, rain, wind, and ice all play a role in how your ...
Lori Boyer
12/17/2018
Not Everything Is as Complex as It Used to Be
Let’s take a step back in time to when phones still had coiled cords, movies were watched with VCRs, and the internet didn’t exist. I’m talking about the 1980s. After serving in the Army, my Dad ...
Mike Jeffs
11/26/2018
Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
Lori Boyer
09/20/2018
Asking for Patient Referrals Without Sounding High-Pressure
Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
Lori Boyer
08/24/2018
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
Lori Boyer
08/15/2018
How to Develop Killer Patient Communication Skills
Effective patient communication skills is one of the most important, and yet undervalued, skills that any practice can gain. In the healthcare industry, we spend a huge part of our day communicating ...
Lori Boyer
07/31/2018
Favorite Patient Communication Tips from Real Practices Like Yours
It's really easy to let your patient communication get in a rut. One day it's going well, and then the next you realize you're always reaching out the same old way. To give you some fresh, new ideas, ...
Lori Boyer
06/18/2018
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