Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
Year End Newsletters - Keeping Your Patients in the Know
  Patient newsletters are an extremely useful and often underutilized tool for engaging your patients. Statistics suggest that 85 percent of patients enjoy receiving and reading their patient ...
11 Ideas to Jumpstart your Emails
Regular emails are an awesome way to connect with patients. A staggering 93 percent of patients say that they enjoy getting emails from their doctor. And nine out of 10 patients would choose a doctor ...
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
Webinar Alert: 20 Awesome Patient Communication Tips
For the next few days, sit back and relax. Grab a quick cup of hot cocoa and your warm socks and enjoy some of the best webinars of 2018.  We asked practices for some of their favorite (and most ...
Snow Days: 5 Tips for When the Weather gets Wild
While the calendar may say that it’s technically still autumn, for many across the country, the weather is feeling a lot more like winter. Snow, sleet, rain, wind, and ice all play a role in how your ...
Not Everything Is as Complex as It Used to Be
Let’s take a step back in time to when phones still had coiled cords, movies were watched with VCRs, and the internet didn’t exist. I’m talking about the 1980s. After serving in the Army, my Dad ...
Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
Asking for Patient Referrals Without Sounding High-Pressure
Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...

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