Benjamin Franklin famously said, “By failing to prepare, you are preparing to fail."  Perhaps never was this sentiment more apt to healthcare than in the last few years of continual crises and global ...

Did you know that providing patients with an option to opt out of text messages you send from your practice is a requirement with the TCPA? In this short SolutionTeach video, Lori explains the ...

You've collected all the necessary information from your patients, including their mobile numbers. Does this mean you have permission to text them, or do you need express written consent? When it ...

Texting keeps you connected with your patients and can build better relationships. However, as a healthcare practice, you have to adhere to a standard of guidelines that goes beyond HIPAA ...