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    Health System Addressing Social Determinants of Health with Text Messaging
    The providers at one full-service health system in Michigan see patients for everything from coughs and minor injuries to open-heart surgery. In their emergency department alone, they see over ...
    Lea Chatham
    10/20/2021
    4 Ways to Maximize the Newest Phase of the Vaccine Rollout
    While mass vaccination sites were clearly indispensable when we needed to get shots in arms as quickly as possible to those who wanted them, most large-scale vaccinations centers around the country ...
    Mike Rigert
    09/06/2021
    Free Webinars: COVID Vaccine Rollout and Appointment Workflow
    "Proven Communication Strategies to Improve Your COVID Vaccine Rollout" Tuesday, March 16 1 PM ET/10 AM PT Register Now Join Lea Chatham for a closer look at how more effective communication has ...
    Mike Rigert
    09/03/2021
    3 Tips to Help Patients Avoid COVID Misinformation
    As we battle the current surge of COVID cases and hospitalizations there’s yet another  danger to public health lurking behind the scenes—COVID misinformation. From social media posts, to internet ...
    Mike Rigert
    08/20/2021
    4 Ways to Leverage Patient Communications to Maintain a Competitive Edge
    Increasingly, healthcare organizations are having to take cues from non-traditional care sources in order to stay one step ahead of the competition. Patient demand for greater convenience and the ...
    Mike Rigert
    08/02/2021
    7 Ways to Persuade the Vaccine Hesitant to Get the COVID Shot
    It turns out that the word of mouth approach to championing the COVID vaccine to on-the-fence friends and family may be more powerful than we thought. According to a new study by Kaiser Family ...
    Mike Rigert
    07/20/2021
    Free July Webinar: 3 Keys to Increasing Appointments in 2021
    “3 Keys to Increasing Appointments in 2021” Tuesday, July 20, 2 p.m. ET/11 a.m. PT Register Now Join Vinitha Ramnathan as she shares insights and tips on how healthcare organizations can continue to ...
    Mike Rigert
    06/07/2021
    One of Connecticut's Largest Healthcare Providers Uses Solutionreach to Stay Connected to Patients
    Summary Community Health Center, Inc. is Connecticut’s largest healthcare provider committed to caring for uninsured and underserved populations. CHC is focused on improving health outcomes for its ...
    Lea Chatham
    05/20/2021
    Highlights from Webinar Part 2: Adapting to New Patient Expectations
    In last week’s recap of our three-part webinar series, Completing Your Practice Comeback, we asked participants to grade their COVID performance. Why does that matter? Because nearly two-thirds of ...
    Karla Socci Somers
    05/11/2021
    Patient Perception: Grading Your COVID Performance
    When it comes to creating a great patient experience, patient perception plays a big role. In fact, there’s a direct correlation between patient perception, patient satisfaction, and effectiveness of ...
    Karla Socci Somers
    05/03/2021
    Using AI to Augment Your Healthcare Organization
    Even before the coronavirus hit life as we knew it, healthcare was already stretched and trying to figure out how it was going to be able to offer personalized care to patients. The reality in ...
    John Lynn
    04/20/2021
    COVID-19 News: More Stimulus and Regulation Changes
    As the U.S. gets close to one million cases and surpasses 50,000 deaths, everyone continues to struggle with this new world we live in. We will keep providing a regular update on news that impacts ...
    Lea Chatham
    04/20/2021
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