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    Get Your COVID-19 Vaccine Questions Answered in this Free Webinar
    As the COVID-19 vaccine rolls out across the country, dentists, optometrists, and other healthcare specialties have lots of questions concerning its deployment. In this webinar, we will dive into ...
    7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
    Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Leveraging a Park & Text Waiting Room
    As COVID-19 continue to impact communities, many practices are reopening. To support the safety of patients and staff, practices need to use new tools and strategies to support social distancing. One ...
    4 Simple Tricks to Becoming Everyone's Favorite Practice
    If you asked a group of healthcare professionals why they chose to enter the field, most would say that it’s because they wanted the satisfaction of helping others. Unfortunately, that yearning to ...
    5 Silver Linings of Patient Cancellations
      Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
    Celebrating the Holidays!
    I can hardly believe that the holiday season is here already? With everything that has happened this year, I sometimes feel like time has frozen in 2020. But here we are...Halloween is in just days ...
    6 Steps to Implementing (and Supporting!) Effective Hybrid Care for Your Practice
    Mastering the balance between in-person and telehealth visits. Healthcare has been moving toward a hybrid care model—a mix of in-person care and care at distance—since the U.S. was hit with COVID-19 ...
    Start Using Your Phone to Support Your Practice Finances
    There are a number of sites you can go to get advice on operating your practice during the COVID pandemic, such as the CDC and the AMA. Unfortunately, many practices are still struggling with their ...
    A Few Handy Tips to Improving Collection Rates
    Billing is one of the least favorite aspects of practice management for nearly everyone. Find out how to get luck on your side when it comes to patient billing. To find out more about SR Pay (our ...
    Join us for TWO Amazing Webinars!
    I am so excited for two upcoming webinars we are hosting this month. On October 22, we will be hearing from Dr. Rhonda Savage and on October 28, we have the honor of hosting Jay and Mara Shorr. Read ...

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