Whether you work in a small, private practice, or a large, multi-provider clinic, implementing a few simple strategies can make your job much easier and help your office run more smoothly. Here are ...
5 Tips for Leveraging Patient Newsletters
Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...
Letting Patients Know About BIG NEWS
One of our faithful blog readers recently wrote in to ask for advice on all the best ways to let patients know about changes happening at her practice. It was a great question and one we might not ...
Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Don’t be Fooled: Get the Real Scoop on Reminders in Free Webinar
With no-show rates ranging from 10 to 30 percent in most specialties, getting patients to show up for scheduled appointments might be the single most important thing you can do to improve your bottom ...
11 Things Successful Practices Can Teach You About Missed Appointments
Most practices are losing hundreds of thousands of dollars each year due to missed appointments alone. How much are YOU losing? If you’re reading this, you’re probably one of the many practices ...
Improving the Patient Experience: From the Website to the Waiting Room
As a woman who lives with multiple chronic autoimmune conditions—essentially a professional “patient”— I spend a lot of my time managing the logistics of my healthcare. How nice it would be if ...
Creating Text Messages Patients Actually Want to See
Did you know that a few small changes in the wording of your patient text messages can make a huge difference in their impact? In this video, we talk about the keys to sending text messages (from ...
Best Practices for Automated Text Messages
Do you send automated text messages to patients? If so, this video is for you. Join Briton Page as he shares some of the things to keep in mind as you set up your automation. He talks about ...
Best Practices for Using Links in Text Messages
Have you ever wondered about when to use links in your text messages? From reminders to recall to educational text messages, including a link encourages patients to take that "next step." In this ...