Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
Practice Comeback Plan: How to Support the New Digital Patient Journey
You've moved into a "new normal" in the way you're running your practice. In fact, the entire patient experience has taken on a whole new look lately. With all of the changes from COVID-19, large ...
How Much PTO to Give Employees
We're currently migrating our old YouTube page to a new one full to tons of great information for running a practice. I'd love, love, LOVE it if you went and subscribed. If you've subscribed to our ...
How to Effectively Evaluate Software Solutions
During the COVID-19 outbreak, many healthcare organizations have needed to add new technology to effectively address patient needs. This guest post from Bruce Hogan of SoftwarePundit gives you a ...
10 Questions to Improve Patient Satisfaction
In a previous post, we discussed the importance of patient satisfaction in growing a healthcare practice. Patient surveys can play a key role in finding out how patients feel about your practice and ...
7 Emails Your Practice Should be Sending
Email is such a common way of communicating that it sometimes feels plain and uninteresting. It’s easy to overlook the impact it can have on your marketing effort, and by extension, on your ...
5 Tips for Leveraging Patient Newsletters
Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...
Priming the Patient to Take Charge
There’s no course or degree in being a professional patient. The harsh reality is, most people are dropped and dragged through a fragmented system, with the hope that they will “just find their way”. ...
Coronavirus—What Does It Mean for Your Practice?
As we all know, a new coronavirus, 2019-nCoV, has erupted across the world. According to the World Health Organization, as of Feb 3, there are more than 17,000 diagnosed cases worldwide, most from ...
Five Quick Steps to Improving Patient Education
There is no disputing the fact that doctor-patient communication is a super-important part of delivering care. Connecting with patients, and ensuring they have the information they need to make ...
11 Ideas to Jumpstart your Emails
Regular emails are an awesome way to connect with patients. A staggering 93 percent of patients say that they enjoy getting emails from their doctor. And nine out of 10 patients would choose a doctor ...
3 Steps to (Better!) Management of Patients with Chronic Diseases
Chronic conditions are a true “epidemic” in the U.S. More than half of all adults have at least one chronic condition (with many patients having multiple). Experts estimate that around 70 percent of ...