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Automated Patient Waiting Lists
Keeping an appointment calendar full is a struggle most practices face.  Consistently delivering reminders encourages patients to take action and respond to the practice.  As a result, there are ...
Characteristics Practices with High No-Show Rates Have in Common
Missed appointments are a challenge that every practice will face at some point.  Growing a practice can be difficult when patients schedule appointments and then don’t show up.  These missed ...
Save Time with Group Messages
In any type of medical practice, many hours are spent on the phone with patients. One way to reduce the amount of time on this task is to move from individual phone calls to group email or text ...
Perks for Practices Using Integrated Texting Solutions Part 2 of 2
In the previous blog post, we discussed the ways a healthcare practice benefits from taking advantage of a texting solution that is integrated with the existing patient management system. But ...
Perks for Practices Using Integrated Texting Solutions Part 1 of 2
In today’s world, patients conduct most of their business from their mobile phones. In fact, 72 percent of Americans own a smartphone, and patients enjoy the flexibility of being able to communicate ...
Patient Engagement with Seniors
Using Technology to Enhance PRM Chances are good that when you think of patient engagement for senior patients, your first thought isn’t “tech-savvy.” However, a surprising number of seniors are ...
Patient Engagement: What Do Patients Really Want?
Understanding patient engagement can be a complicated venture. It’s tempting to think that patients want to be impressed. To that end, many healthcare providers make sure their diplomas are mounted ...
Texting and No-Shows - What You Need to Know
Texting is quickly becoming the most ubiquitous method of communication. Restaurants, hair salons, autobody shops, and pharmacies having been using text communications with their customers for years. ...
Reducing Your Risk of Holiday No-Shows
Patients who no-show are a year-round frustration, but that frustration is compounded during the busy holiday season. Knowing what steps to take to minimize or even eliminate no-shows can save you ...
Patient No-Shows: Is your Practice Partly to Blame?
The Scourge of Healthcare No-shows are a source of frustration in every area of healthcare. They cost the healthcare industry millions of dollars, they mess with your practice schedule, and they can ...
Holiday Practice Management: 5 Tips for Surviving End-of-the-Year Stress
Though many people think of this time of year as being filled with parties and holiday cheer, the end of the year can be a very stress-filled time in many offices. Good practice management recognizes ...
Why Patients No-Show: A Quick Look at Their Reasons and What You Can Do
Understanding No-Shows The no-show patient is the bane of every healthcare provider. You and your staff plan your day around scheduled appointments, preparing for exams or procedures, only to have ...