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    Tips for Negotiating with Insurance Companies
    Don't we all just love working with our payers? Okay, okay. Maybe not. Not many of us really enjoy negotiating for money. We've received some questions asking for tips on ways to make this process a ...
    Lori Boyer
    07/07/2020
    Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
    The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
    Lisa Eramo
    07/01/2020
    Beyond the Face Mask: Connecting Through Technology (and a Little Creativity!)
    I remember the first time I went to the store in a mask. It was probably the beginning of April when the CDC had just changed their advice on masks. My husband and I felt a little self-conscious but ...
    Lori Boyer
    06/25/2020
    Don't Forget to Celebrate!
    Boy, things are so crazy right now! One of the things that can help patients feel secure and even normal is to continue to celebrate special days. Since we have Independence Day coming very soon, I ...
    Lori Boyer
    06/24/2020
    Which Wins? The National Average No-Show Rate or Yours?
    Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
    Lori Boyer
    06/23/2020
    10 Misconceptions about Telehealth and What Research Has to Say About It
    As 2020 stormed in, bringing the COVID-19 pandemic with it, life as we knew it quickly shifted. For those in healthcare, one of those big shifts included the sudden widespread need for telehealth ...
    Lori Boyer
    06/17/2020
    Practice Comeback Plan: How to Support the New Digital Patient Journey
    You've moved into a "new normal" in the way you're running your practice. In fact, the entire patient experience has taken on a whole new look lately. With all of the changes from COVID-19, large ...
    Lori Boyer
    06/11/2020
    4 Ways to Get Patient Consent to Receive Text Messages - With Template
    Wondering why you should bother asking patients for consent to receive marketing text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your ...
    Lori Boyer
    06/04/2020
    10 Questions to Improve Patient Satisfaction
    In a previous post, we discussed the importance of patient satisfaction in growing a healthcare practice. Patient surveys can play a key role in finding out how patients feel about your practice and ...
    Lori Boyer
    05/27/2020
    How is Your Practice Comeback Going?
    I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
    Lori Boyer
    05/14/2020
    Telemedicine During COVID: How Not to Fail Out of the Gate
    The COVID-19 pandemic swung open the floodgates for telemedicine to shine. Here are essential tips from the front-lines of telemedicine and COVID-19 hotspots to prevent your implementation from ...
    Grace Cordovano
    04/23/2020
    Managing High-Risk Patients During the COVID-19 Outbreak
    Note: This has been reprinted from the SR Health blog. It's probably an understatement to say that these are unusual times. Many of us alive today have not experienced a true pandemic or a world war, ...
    Lea Chatham
    04/07/2020
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