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    Today is National Administrative Professionals Day!
    Attention dental, vision, and healthcare practices: Today is National Administrative Professionals Day, so don’t forget to recognize your team! Wait – did I catch you off-guard? You’re unprepared and ...
    Karla Socci Somers
    04/21/2021
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Lori Boyer
    12/03/2020
    Heroes Of Our Time - Attracting and Retaining Valuable Team Members
    The Increasingly Challenging Healthcare Landscape Having a team of highly qualified staff and clinicians is always important for any healthcare organization. Yet, the growing shortage of workers in ...
    Derek Jones
    12/03/2020
    5 Easy (and Free!) Ways to Show Gratitude to Your Staff and Patients
        What an amazing time of year this is! Can you believe that next week is Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those around us. And it’s a ...
    Lori Boyer
    11/18/2020
    Don't Get Hooked by Phishers
    We’ve all been there. You get an email in your inbox from your credit card company, a friend, or even your boss. The message is urgent, and tells you that you must follow a link or download an ...
    Lori Boyer
    10/08/2020
    Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
    We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
    Lori Boyer
    09/09/2020
    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    Lori Boyer
    08/25/2020
    The Guide to Patient Satisfaction Surveys for Physician Offices
    Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
    Lori Boyer
    08/18/2020
    How to Handle Patients Who Won't Follow Safety Rules
    This week's video dives into an issue that every practice will have to deal with at some point...understanding and addressing patients who don't follow safety protocol. You will definitely not want ...
    Lori Boyer
    08/13/2020
    7 Effective SEO Strategies to Bring More Potential Patients to Your Website
    Around 72 of internet users rely on online sources like Google, Yahoo!, and Bing when seeking out information about doctors, nurses, caregivers, dentists, and other healthcare professionals. They are ...
    Shawn Byrne
    08/11/2020
    How is Your Practice Comeback Going?
    Life for practices in 2020 has been crazy. To help you manage, we created a complete "Practice Comeback Plan" with steps for wherever you are in this journey. Today, I wanted to share ideas from ...
    Lori Boyer
    08/06/2020
    Do You Offer Free (or Reduced) Care for Staff Members?
    In today's video, we discuss the different approaches practices take to giving care to their employees. Spoiler: I also give my advice for what you should be doing. I'd love to hear more about what ...
    Lori Boyer
    08/05/2020
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