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    Here's Why You Need a Rockin' Recall System
    We can all agree that every dental, vision, and healthcare practice needs a rockin’ recall system to get patients back in for care and to keep your schedule full. But, can we agree on the best way to ...
    Karla Socci Somers
    05/24/2021
    Is Phone Call Scheduling Providers’ Next Dodo Bird?
    It’s funny how with all the modern technology we have available to us, sometimes we still cling to outdated, essentially obsolete devices and tools that belong in a glistening museum display case ...
    Mike Rigert
    05/04/2021
    Today is National Administrative Professionals Day!
    Attention dental, vision, and healthcare practices: Today is National Administrative Professionals Day, so don’t forget to recognize your team! Wait – did I catch you off-guard? You’re unprepared and ...
    Karla Socci Somers
    04/21/2021
    5 Benefits of a New Appointment Workflow
    From a scheduling standpoint, there’s nothing more frustrating for a healthcare organization than a recurrent pattern of patients showing up late or unprepared for appointments, late cancellations, ...
    Mike Rigert
    01/02/2021
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Lori Boyer
    12/03/2020
    Heroes Of Our Time - Attracting and Retaining Valuable Team Members
    The Increasingly Challenging Healthcare Landscape Having a team of highly qualified staff and clinicians is always important for any healthcare organization. Yet, the growing shortage of workers in ...
    Derek Jones
    12/03/2020
    5 Easy (and Free!) Ways to Show Gratitude to Your Staff and Patients
        What an amazing time of year this is! Can you believe that next week is Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those around us. And it’s a ...
    Lori Boyer
    11/18/2020
    The 10 Patient and Carepartner Priorities You Must Pursue in 2021
    The forecasts and predictions for what will define 2021 are rolling out. Be wary of forecasts, predictions, and trends from innovators and futurists who may not understand living life with a ...
    Grace Cordovano
    10/22/2020
    Don't Get Hooked by Phishers
    We’ve all been there. You get an email in your inbox from your credit card company, a friend, or even your boss. The message is urgent, and tells you that you must follow a link or download an ...
    Lori Boyer
    10/08/2020
    Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
    We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
    Lori Boyer
    09/09/2020
    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    Lori Boyer
    08/25/2020
    The Guide to Patient Satisfaction Surveys for Physician Offices
    Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
    Lori Boyer
    08/18/2020
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