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    Get the Latest Data and Strategies at the Can't Miss PRM Event of the Year!
    We’re so excited to announce our second annual virtual user summit and you're invited! SolutionTeach 2020 is a "can't-miss" event for everyone on your team. Get forward-thinking, practical patient ...
    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    The Guide to Patient Satisfaction Surveys for Physician Offices
    Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
    How to Handle Patients Who Won't Follow Safety Rules
    This week's video dives into an issue that every practice will have to deal with at some point...understanding and addressing patients who don't follow safety protocol. You will definitely not want ...
    7 Effective SEO Strategies to Bring More Potential Patients to Your Website
    Around 72 of internet users rely on online sources like Google, Yahoo!, and Bing when seeking out information about doctors, nurses, caregivers, dentists, and other healthcare professionals. They are ...
    How is Your Practice Comeback Going?
    Life for practices in 2020 has been crazy. To help you manage, we created a complete "Practice Comeback Plan" with steps for wherever you are in this journey. Today, I wanted to share ideas from ...
    Do You Offer Free (or Reduced) Care for Staff Members?
    In today's video, we discuss the different approaches practices take to giving care to their employees. Spoiler: I also give my advice for what you should be doing. I'd love to hear more about what ...
    Here are the Best COVID-19 Resources to Follow
    The onslaught of the COVID-19 virus has taken over every part our lives...including the news. There are literally thousands of articles, videos, opinions, studies, and more created (and shared across ...
    Tips for Creating Videos (Facebook Live)
    A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ...
    How Automated Patient Reminders Save Time and Money
    We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
    Workplace Cell Phone Policies
    Do you ever have problems with staff members using their phones during work hours? If so, you're definitely not alone. In today's FAQ video, we talk about best practices when it comes to using cell ...
    The Importance of a Strong Doctor-Patient Relationship
    Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...

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