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    Do You Offer Free (or Reduced) Care for Staff Members?
    In today's video, we discuss the different approaches practices take to giving care to their employees. Spoiler: I also give my advice for what you should be doing. I'd love to hear more about what ...
    Here are the Best COVID-19 Resources to Follow
    The onslaught of the COVID-19 virus has taken over every part our lives...including the news. There are literally thousands of articles, videos, opinions, studies, and more created (and shared across ...
    Tips for Creating Videos (Facebook Live)
    A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ...
    How Automated Patient Reminders Save Time and Money
    We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
    Workplace Cell Phone Policies
    Do you ever have problems with staff members using their phones during work hours? If so, you're definitely not alone. In today's FAQ video, we talk about best practices when it comes to using cell ...
    The Importance of a Strong Doctor-Patient Relationship
    Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
    Aren't No-Shows the Worst?
    We all hate it when a patient fails to show up for a scheduled appointment. Here are some tips for cutting back on those pesky no-shows!   For more information on avoiding no-show patients, you've ...
    5 Tips for Dealing with Medical Practice Employee Turnover
    It’s something every doctor or office manager hates to hear—a valued employee has submitted their notice. This is especially true during these trying times of COVID-19. Employee turnover is far more ...
    4 Reasons Text-Enabling Your Landline is Essential
    When adopting a platform to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code — that five or six digit ...
    Tips for Negotiating with Insurance Companies
    Don't we all just love working with our payers? Okay, okay. Maybe not. Not many of us really enjoy negotiating for money. We've received some questions asking for tips on ways to make this process a ...
    Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
    The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
    Beyond the Face Mask: Connecting Through Technology (and a Little Creativity!)
    I remember the first time I went to the store in a mask. It was probably the beginning of April when the CDC had just changed their advice on masks. My husband and I felt a little self-conscious but ...

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