For practices of any size, engaging with patients is a great way to make sure they keep coming back. Sometimes this task seems overwhelming. You’re running a healthcare practice and you have a lot on ...
Learn the Third Step to Successful Patient Education
Providing educational material can be a low-cost way to engage with your patients between visits and keep them coming back. In previous posts, we’ve talked about what to send and when to send it. In ...
Learn the First Step to Successful Patient Education
One great way to stay connected to your patients is to send them helpful tips and education between visits. According to Pew Research, 72 percent of patients search the Internet for health ...
Interactive Messages Prevent Patient No-Shows
Sending messages to patients reminding them of an upcoming appointment is a strategy many practices use. These messages are usually sent through text or email, and have been shown to greatly reduce ...
Automate Daily Patient Communication
Healthcare facilities have many tasks that are necessary to keep their business running, such as answering phone calls, scheduling appointments, sending appointment reminders, processing payments, ...
Challenges in Healthcare Texting Solutions
Texting is the most preferred way for patients to communicate and that includes communication with their healthcare providers. Although private health information cannot be texted due to federal ...
Connect with Your Patients Through Two-Way Texting
Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...
Patient Engagement with Seniors
Using Technology to Enhance PRM Chances are good that when you think of patient engagement for senior patients, your first thought isn’t “tech-savvy.” However, a surprising number of seniors are ...
Patient Engagement: What Do Patients Really Want?
Understanding patient engagement can be a complicated venture. It’s tempting to think that patients want to be impressed. To that end, many healthcare providers make sure their diplomas are mounted ...
Texting and No-Shows - What You Need to Know
Texting is quickly becoming the most ubiquitous method of communication. Restaurants, hair salons, autobody shops, and pharmacies having been using text communications with their customers for years. ...
Patient Engagement and the Future of Healthcare - What You Need to Know Now
The future of healthcare has never been quite so confusing and murky. The Affordable Care Act has been threatened with being dismantled, but no solid program has been presented to replace it. ...
Reducing Your Risk of Holiday No-Shows
Patients who no-show are a year-round frustration, but that frustration is compounded during the busy holiday season. Knowing what steps to take to minimize or even eliminate no-shows can save you ...