4 Reasons Text-Enabling Your Landline Is Essential
When adopting a solution to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code—that five or six digit ...
The Difference Indifference Can Make
We’ve all had bad customer service experiences. Times when your waiter or waitress at a restaurant seemed to look right through your table, or you called a customer service number for help with your ...
Do You Know How Your Patients Really Feel?
In your busy healthcare practice, you see lots of patients every day. Most of them are pretty happy with their experience, but occasionally there is a patient who has a bad experience or has a ...
Free Webinars to Help You Build an Awesome Recare Program
Bringing patients back to your office is important in building a successful practice. It might seem overwhelming, but rolling out an effective recare strategy is easier than you think and can be a ...
Three Features of Great Texting Solutions
Most people are texting their friends, coworkers, family members every day. It’s an easy way to stay in touch with everybody. And texting is becoming more widespread in businesses as well. Mechanics, ...
The Convenience of Online Scheduling
If keeping the lights on is a priority for your practice than you probably spend a lot of time trying to keep your appointment schedule full. Unfortunately, in many offices, the only way patients can ...
Three Benefits of Prioritizing Patient Engagement
For practices of any size, engaging with patients is a great way to make sure they keep coming back. Sometimes this task seems overwhelming. You’re running a healthcare practice and you have a lot on ...
Why Your Practice Management System Isn’t Designed to Manage Patient Relationships
It’s no secret—running a successful healthcare practice is complicated. Not only do you have to worry about scheduling appointments, you have to keep up with patient records, make and answer phone ...
Why It's OK to be a Dinosaur in Patient Communication
No practice wants to be called a “dinosaur,” but you heard it here first: Dinosaurs would have made great doctors. For millions of years, dinosaurs showed all the characteristics of powerful patient ...
Join Free Webinar for Tips to Make Your Practice Stand Out
Staying competitive in the healthcare industry takes more than just being a stellar doctor. Your practice needs to be noticed, known, and remembered by your current patients as well as your potential ...
Two Big Reasons You Should Be Texting Patients
Your practice is busy, there are always a million things that need to be accomplished to keep your practice not only surviving, but growing. Time is valuable, and too often important tasks are ...
If everybody else is texting, why aren't you?
Smartphones. Whether it’s an iPhone or an Android, almost all of your patients own one. That’s not too hard to believe, is it? Just look at the people you encounter every day. Those you pass on the ...