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    Health System Addressing Social Determinants of Health with Text Messaging
    The providers at one full-service health system in Michigan see patients for everything from coughs and minor injuries to open-heart surgery. In their emergency department alone, they see over ...
    Lea Chatham
    10/20/2021
    Keeping Patients at the Center of the Care Experience
    To say that healthcare is going through a rough patch right now might be the understatement of all understatements. After nearly 18 months of continuously battling COVID, healthcare organizations now ...
    Mike Rigert
    09/08/2021
    The Patient Experience: Living with Medical PTSD
    Hello, my name is Emily Parks and I live with medical PTSD. What is it, you ask? According to the National Institute for Mental Health, post-traumatic stress disorder (PTSD) is “a disorder that ...
    Emily Parks
    06/20/2021
    4 Tips to Staying Relevant Amid the COVID-Accelerated Digital Transformation
    Much like in the consumer world, a digital transformation is taking place in healthcare that is impacting how providers ultimately deliver care. More importantly, it’s changing the way we interact ...
    Mike Rigert
    06/20/2021
    6 Things You Should Know About SR Conversations: Take the Quiz
    How familiar are you with the Solutionreach two-way texting platform, SR Conversations? Have you heard of it? Are you using it to improve communication with your patients and build long-term ...
    Karla Socci Somers
    06/08/2021
    It's National Receptionists Day: How Will You Express Your Gratitude?
    As of 2019, there were 1,105,300 healthcare receptionists in the U.S. And according to recent data, this number is expected to grow 4 percent in the next eight years – as fast as the average for all ...
    Karla Socci Somers
    05/12/2021
    Highlights from Webinar Part 2: Adapting to New Patient Expectations
    In last week’s recap of our three-part webinar series, Completing Your Practice Comeback, we asked participants to grade their COVID performance. Why does that matter? Because nearly two-thirds of ...
    Karla Socci Somers
    05/11/2021
    Family Dental Practice Saves Time, Increases Accuracy with Automatic Write-Backs and Digital Intake
    Are you still greeting patients with a clipboard and a stack of papers when they walk into the office for their scheduled appointment? First of all, that's a sure way to maximize the spread of germs ...
    Karla Socci Somers
    05/04/2021
    Patient Perception: Grading Your COVID Performance
    When it comes to creating a great patient experience, patient perception plays a big role. In fact, there’s a direct correlation between patient perception, patient satisfaction, and effectiveness of ...
    Karla Socci Somers
    05/03/2021
    Why Your Website Needs to Make a Great First Impression
    I'm not going to lie; I judge businesses on the quality of their website. And it's not just because I've spent several years of my life writing effective websites. It's because I know quality when I ...
    Kaia Pankhurst
    04/12/2021
    Easy Ways to Attract New Patients and Increase Dental Practice Revenue
    When it comes to attracting new patients, a doctor’s expertise is certainly a factor. And, perhaps equally important is a convenient office location with free parking. The ease of booking an ...
    Karla Socci Somers
    03/30/2021
    5 Ways to Connect With Patients in Post-Vaccine COVID World
    We are witnessing the dawn of a new world. One where we are seeing increases in the numbers of individuals who are fully vaccinated for COVID-19. What does this mean for healthcare, the patient ...
    Grace Cordovano
    03/20/2021
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