8 Simple Steps to an Efficient, Professional Healthcare Team
Whether you work in a small, private practice, or a large, multi-provider clinic, implementing a few simple strategies can make your job much easier and help your office run more smoothly. Here are ...
The Practical Side of Patient Engagement
  Achieving a high degree of patient engagement is the goal of most patient-centered practices and clinics. To that end, healthcare companies and practices have focused on improving technology to ...
Preparing for Disaster: Easy Ways to Be Ready
With hurricane season upon us, I thought it would be a good time to review best practices for emergency procedures. In this popular post, we discussed strategies for preparing both your practice AND ...
Is it Time for a Practice Makeover?
There comes a time in virtually every business when things begin to feel stagnant. Arguably more disappointing, you’ve had goals for your practice you anticipated reaching for the past couple of ...
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
5 Easy Ways to Improve and Optimize Patient Flow
 What is patient flow? Patient flow is basically the way your patients move around from the minute they arrive at your practice until the minute they drive away.  This includes everything from ...
Small Things Make a BIG Difference
We recently posted about how little things, like sending a “Happy Birthday” video to patients, can make a huge difference in patient satisfaction and loyalty. It is also a great marketing ...
We are Patients Too...a Personal Story
Two years ago, I was diagnosed with Parathyroidism by my family physician. He sent me to an Endocrinologist who, after several tests and biopsies, recommended that I have surgery to remove the small ...
Making the Most of Your Website
A user-friendly website is one key to success when it comes to attracting new patients. So let me ask you—what is the current state of your website? Is it up-to-date? How does it look on mobile ...
A Birthday Message is Smart Practice Marketing
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
Connect with Your Patients Through Two-Way Texting
Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...

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