What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
The Virtual Reality of Tomorrow is Here Today
Its conference season and I’ve been thinking about what has most stood out to me at events this year and in the past. One of the most memorable technologies to cross my path has been virtual reality ...
Two Ways PRM Software can Increase Patient Satisfaction
Patient satisfaction is a term healthcare practices take seriously. With different clinics and practices on every corner, patients have the luxury of choosing where and by whom they want to be seen. ...
8 Simple Steps to an Efficient, Professional Healthcare Team
Whether you work in a small, private practice, or a large, multi-provider clinic, implementing a few simple strategies can make your job much easier and help your office run more smoothly. Here are ...
The Practical Side of Patient Engagement
  Achieving a high degree of patient engagement is the goal of most patient-centered practices and clinics. To that end, healthcare companies and practices have focused on improving technology to ...
Preparing for Disaster: Easy Ways to Be Ready
With hurricane season upon us, I thought it would be a good time to review best practices for emergency procedures. In this popular post, we discussed strategies for preparing both your practice AND ...
Is it Time for a Practice Makeover?
There comes a time in virtually every business when things begin to feel stagnant. Arguably more disappointing, you’ve had goals for your practice you anticipated reaching for the past couple of ...
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
5 Easy Ways to Improve and Optimize Patient Flow
 What is patient flow? Patient flow is basically the way your patients move around from the minute they arrive at your practice until the minute they drive away.  This includes everything from ...
Small Things Make a BIG Difference
We recently posted about how little things, like sending a “Happy Birthday” video to patients, can make a huge difference in patient satisfaction and loyalty. It is also a great marketing ...

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