4 Simple Tricks to Becoming Everyone’s Favorite Practice
If you asked a group of healthcare professionals why they chose to enter the field, most would say that it’s because they wanted the satisfaction of helping others. Unfortunately, that yearning to ...
Are You Losing Patients Because of Their Age?
For over a generation, doctors have created marketing campaigns targeted at specific age groups. Starting in the 1950s, excited to see the Great Depression in the rearview mirror, innovative ...
5 Ways to Text Your Practice’s Way to Success
Twenty-five years ago, a brand new way to reach friends and family was born. Part phone call, part email, and completely awesome. Texting. Since 1992, when that first simple “Merry Christmas” text ...
Why Group Messages Are Better than Mass Messages
Communicating with your patients between visits is a great way to keep them feeling loyal toward your practice. But how do you know what to say? Too many emails or texts about your practice can make ...
3 Ways to Get More Out of Your Patient Surveys
At some point, almost everybody has been asked to complete a customer survey. Every business wants to know how they are doing, and the way they find out is by asking their customers. Aside from a few ...
Improved Patient Communication Can Help Save Lives
Many of us at Solutionreach have been directly affected by the communication standards (or lack thereof) in healthcare, so we understand how important improving that communication really is. My own ...
4 Reasons Text-Enabling Your Landline Is Essential
When adopting a solution to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code—that five or six digit ...
The Difference Indifference Can Make
We’ve all had bad customer service experiences. Times when your waiter or waitress at a restaurant seemed to look right through your table, or you called a customer service number for help with your ...
Do You Know How Your Patients Really Feel?
In your busy healthcare practice, you see lots of patients every day. Most of them are pretty happy with their experience, but occasionally there is a patient who has a bad experience or has a ...
Free Webinars to Help You Build an Awesome Recare Program
Bringing patients back to your office is important in building a successful practice. It might seem overwhelming, but rolling out an effective recare strategy is easier than you think and can be a ...
Three Features of Great Texting Solutions
Most people are texting their friends, coworkers, family members every day. It’s an easy way to stay in touch with everybody. And texting is becoming more widespread in businesses as well. Mechanics, ...
The Convenience of Online Scheduling
If keeping the lights on is a priority for your practice than you probably spend a lot of time trying to keep your appointment schedule full. Unfortunately, in many offices, the only way patients can ...