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Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Lori Boyer
04/18/2019
5 Easy Ways to Improve and Optimize Patient Flow
 What is patient flow? Patient flow is basically the way your patients move around from the minute they arrive at your practice until the minute they drive away.  This includes everything from ...
Lori Boyer
03/28/2019
Small Things Make a BIG Difference
We recently posted about how little things, like sending a “Happy Birthday” video to patients, can make a huge difference in patient satisfaction and loyalty. It is also a great marketing ...
Lori Boyer
02/19/2019
We are Patients Too...a Personal Story
Two years ago, I was diagnosed with Parathyroidism by my family physician. He sent me to an Endocrinologist who, after several tests and biopsies, recommended that I have surgery to remove the small ...
Debra Allen
02/12/2019
Making the Most of Your Website
A user-friendly website is one key to success when it comes to attracting new patients. So let me ask you—what is the current state of your website? Is it up-to-date? How does it look on mobile ...
Lori Boyer
01/31/2019
A Birthday Message is Smart Practice Marketing
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
Lori Boyer
01/16/2019
Connect with Your Patients Through Two-Way Texting
Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...
Lori Boyer
01/04/2019
Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
Lori Boyer
09/20/2018
Having A Primary Care Doctor on Call Even Between Appointments
By Barby Ingle, BSc Psyc, Guest Blogger. As a chronic pain patient, I see my primary medical provider at least once a month, but my specialists every 4-6 months. There are two providers I stay in ...
Barby Ingle
05/07/2018
Better Education = Better Outcomes
As a healthcare provider, you have a unique vantage point in the new trends and developments that are constantly being made in your specialty. And since you are the expert in your field, you might as ...
Alyessa D'Ewart
04/30/2018
Using Surveys to Increase Patient Satisfaction
Patient satisfaction is a trending topic in the healthcare industry. Patients have high expectations of their healthcare providers, and they aren’t afraid to make a change if their current provider ...
Alyessa D'Ewart
03/05/2018
Are you following patient satisfaction survey best practices?
Patient satisfaction surveys are becoming increasingly important to a practice's success. Affecting everything from reimbursement to patient turnover, it is critical that you keep close tabs on the ...
Lori Boyer
02/08/2018
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