Patient Retention: 10 Things You Can Do to Keep Existing Patients Happy!
Almost every healthcare provider knows the old saying: It’s cheaper to keep your patients than to find new ones. But is this really the case? According to an article in the Harvard Business ...
We are Patients Too: Making a Difference, One Patient at a Time
My name is Lori Boyer and I manage the blog here at Solutionreach. One of my favorite posts each month is the one that comes from our "We are patients too" series. In it, Solutionreach employees ...
Consumer Communication: Tech for Patients
As an educated and informed chronic patient, I have found the use of technology in healthcare a necessity. I remember back before there were pagers, computers, cell phones, smart devices. Back then I ...
My Favorite Doctor of All Time
The word “patient” itself is a little intimidating to me... “a person that is sick or ill and scheduled or registered to receive medical treatment.” After many visits to many doctors and emergency ...
Straight From the (Expert) Horse's Mouth
Actually, we're going to be hearing from THREE experts! We are really stoked for our webinar next week. We will be joined by three of the healthcare industry's biggest patient advocates. These guys ...
5 Easy Ways to Build Patient Loyalty and Increase Patient Retention
Building your patient relationships is more than just making sure you put on a friendly face every time your patients are in for their care appointments. It requires a consistent investment of time ...
How to Offer Extended Hours Without Overextending Yourself
Extended hours. This can be a tough topic for many practices. For lots of offices, physicians and their staff are already feeling overburdened. Opening for even more hours seems crazy. But here's the ...
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
We are Patients Too: Dentist Dread
My name is Maddie Crowley and I have worked at Solutionreach for nearly five years. Being the youngest of 5, I gained a lot of my early opinions from watching my older siblings. My older brothers ...
We are Patients Too…a Solutionary Story
My name is Rachel Norton. I work as a technical support specialist here at Solutionreach and today I'd like to share with you one of my own experiences with the healthcare industry. Unfortunately, I ...
Simple Ways to Make Sure Your Patient Education is Easily Understood
Patient education is critical to both care adherence and health outcomes. Unfortunately, most of our educational materials are way too complicated for the average patient. In this video, I walk you ...
How to Make Patients Feel Respected, Valued, and Heard
Helping patients feel valued, or respected as an individual, is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient ...

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