Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
The Key to Patient Satisfaction? Knowing What They Think Of You
The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
Tips to Master Your Phone Skills
Tonya wrote to ask for some tips on improving their practice's phone skills. Our video this week answers her question! At just over one minute, you're not gonna want to miss it. You may even see my ...
Where Do I Get Content for Social Media?
This week, our FAQ is all about social media. Do you struggle to figure out what to post? If so, you're not alone! Check out this video for some quick tips for filling your social media calendar. ...
Should You Charge a Fee for Missed Appointments?
Today's FAQ is one we get asked a lot. Should you charge for no-shows or not? Find out our advice in today's SolutionTeach: FAQ episode. Or, if you want to find out how to stop no-shows beforehand, ...
3 Pieces to a Great Healthcare Education Program
Every patient is different, but one thing they all have in common is their desire to be more educated about their care. Studies show that 72 percent of patients look online for healthcare ...
5 Easy Ways to Fix Poor Online Reviews
Online reviews can make or break the success of any healthcare practice. Even if you are the most efficient, results-driven practice around, there are times when it seems like everything is just ...
Simple Tricks to Leverage Social Media to the Fullest
Let’s talk social. Take a look around. Everyone seems to be online. The guy on the bus, the woman at the café, or perhaps it’s you (caught ya!). We simply love the Internet. It’s not all bad, ...