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Did you know that segmented newsletters (where different newsletters are sent to different groups of patients) are an incredible way to create real connections with your patients? These newsletters ...

Sending regular newsletters is one of the best ways to connect with patients regularly. It keeps your practice fresh in their minds, provides valuable information, and sets YOU up as the expert in ...

Oldie but goodie! This post was originally published in July 2014 and updated in Jan 2018 as part of an on-going series highlighting popular past posts. It’s one of the things you most dread hearing ...

Oldie but goodie! This post was originally published in March 2015 and updated in Oct 2017 as part of an on-going series highlighting popular past posts. Patient retention is critical to the life ...