Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Boost Patient Satisfaction Through Appointment Scheduling
Sometimes it's the little things that really annoy patients—and scheduling is definitely one of those little things! It can make a big difference in the experience a patient has with your ...
Do You Know Why Your Patients Are Unhappy?
The number of patients who say they are unhappy with their current healthcare practice (across all specialties) is on the rise. In fact, one in three say they are thinking about switching in the near ...
The Power of Social Media and Patient Reviews
Read more about how to improve your online presence in our free guide: 
Don’t be Fooled: Get the Real Scoop on Reminders in Free Webinar
With no-show rates ranging from 10 to 30 percent in most specialties, getting patients to show up for scheduled appointments might be the single most important thing you can do to improve your bottom ...
Marketing Through the Community
One of the best ways to get your name in front of patients is to get involved in community events. In this edition of our SolutionTeach: Practice Marketing series, we talk about different ways to get ...
11 Things Successful Practices Can Teach You About Missed Appointments
Most practices are losing hundreds of thousands of dollars each year due to missed appointments alone. How much are YOU losing? If you’re reading this, you’re probably one of the many practices ...
How to Attract New Patients
A big part of attracting patients is creating an experience that patients want to have. In this video, I cover some of the things you can do to create a patient experience that stands out from the ...
Patient Engagement: What do Patients Really Want?
Understanding patient engagement can be a complicated venture. It’s tempting to think that patients want to be impressed. To that end, many healthcare providers make sure their diplomas are mounted ...
Using Email to Schedule More Appointments
In the latest edition of our SolutionTeach: Practice Marketing series, I discuss how you can optimize your patient newsletters and emails to boost the number of appointments scheduled in your ...
Improving the Patient Experience: From the Website to the Waiting Room
As a woman who lives with multiple chronic autoimmune conditions—essentially a professional “patient”— I spend a lot of my time managing the logistics of my healthcare.  How nice it would be if ...
Small Things Make a BIG Difference
We recently posted about how little things, like sending a “Happy Birthday” video to patients, can make a huge difference in patient satisfaction and loyalty. It is also a great marketing ...

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