This week, our FAQ is all about social media. Do you struggle to figure out what to post? If so, you're not alone! Check out this video for some quick tips for filling your social media calendar. ...
Preparing for Disaster: Easy Ways to Be Ready
With hurricane season upon us, I thought it would be a good time to review best practices for emergency procedures. In this popular post, we discussed strategies for preparing both your practice AND ...
3 Pieces to a Great Healthcare Education Program
Every patient is different, but one thing they all have in common is their desire to be more educated about their care. Studies show that 72 percent of patients look online for healthcare ...
Mastering the Phone: 5 Tips to Making Your Phones Your Practice's Greatest Marketing Tool
Your practice's phones have the ability to turn every patient interaction into an intensely personal means to move patients to action. Join us for an exciting new webinar where veteran practice ...
New Technology-Based Communication Codes Can Help Boost Patient Satisfaction
Today’s savvy healthcare consumers increasingly demand affordability and convenience, yet many practices struggle to meet and exceed patient expectations. For example, in areas with physician ...
Why Tuesdays are Best for Recall and Other New Insights for your Recall Program
Getting those "missing" patients back in the office for a visit is crucial for the success of your healthcare organization. Over a 12 month period, our analysts combed through the data of 120 million ...
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
4 Ways to Get Patient Consent to Receive Text Messages - With Template
Wondering why you should bother asking patients for consent to receive text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your very own ...
Mastering the Human Touch
In our high-tech world, it is easy to let your daily, personal interactions with patients get put on the back burner. Although technology is an incredible way to improve patient relationships, the ...
Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Boost Patient Satisfaction Through Appointment Scheduling
Sometimes it's the little things that really annoy patients—and scheduling is definitely one of those little things! It can make a big difference in the experience a patient has with your ...
Do You Know Why Your Patients Are Unhappy?
The number of patients who say they are unhappy with their current healthcare practice (across all specialties) is on the rise. In fact, one in three say they are thinking about switching in the near ...