As a dental office, optometry practice, or general healthcare practitioner, if you’re not getting patients (re)scheduled for routine exams and follow-up treatments, you’re missing out. Not only are ...
Karla Socci Somers
The Recall Checklist You Can’t Live Without
Think it’s not that big of a deal when a patient doesn’t show up for a scheduled doctor’s appointment? Over time, missed medical appointments in the U.S. add up to the tune of more than $150 billion ...
Karla Socci Somers
Education and Outreach Becoming More Critical in COVID Vaccine Rollout
It’s encouraging that in the ongoing battle against the pandemic, we’re continually seeing greater vaccination coverage and momentum in the vaccine rollout. For the last two weeks straight, the U.S. ...
Patients More Comfortable Returning to Care With COVID Vaccine Rollout
In much-welcomed news for healthcare organizations, there’s new evidence that the ramped-up deployment of the COVID-19 vaccine isn’t just helping get more shots in arms but that it’s also helping ...
Inoculation Month a Timely ‘In’ for Vaccine Patient Education
For healthcare organizations and the public, the Delta variant of the COVID virus couldn’t have surged across the country at a worse time. Cases and hospitalizations are spiking, mask wars are ...
5 COVID-Proof Health IT Predictions for 2021
As we look back at 2020, all we are going to really remember is COVID-19. Given the way it has impacted life, I guess that is reasonable. However, as we look forward to 2021, there are a number of ...
How to Make Patients Feel Respected, Valued, and Heard
Helping patients feel valued and respected is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient feeling dismissed ...
Five Ways to Elevate the Remote Patient (and Caregiver) Experience
Note: This is a reprint from our SR Health blog. Over four months into the COVID-19 pandemic, working from home (WFH) and remote teams have become the norm for many industries. Telemedicine is in ...
The Guide to Patient Satisfaction Surveys for Physician Offices
Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...