Strategies to Better Connect with Patients When is the right time to use patient engagement tactics in your practice? Before a person becomes a patient? Once they're an active patient? Or after their ...
3 Steps to (Better!) Management of Patients with Chronic Diseases
Chronic conditions are a true “epidemic” in the U.S. More than half of all adults have at least one chronic condition (with many patients having multiple). Experts estimate that around 70 percent of ...
Two Quick Tips for Avoiding Missed Appointments
Most patients do not miss their appointments on purpose. Generally, the scheduled appointment has just slipped their mind. In fact, a recent study found that the #1 reason patients miss ...
Why Patient Education...Take Two Minutes and Find Out
Did you know that just 12 percent of U.S. adults have proficient health literacy? Over the next 12 weeks (every Thursday!), we will be discussing ways to improve the health literacy of your patients ...
Webinar Alert: How to Save Time, Increase Revenue, and Make Patients Happy
Can you believe that we've already made it to the fourth month of the year? It's the perfect time to get your patient relationship goals back on track (or improving even more!). Fortunately, we're ...
The Importance of Building a Connection between Appointments
When the term "patient experience" is mentioned, usually a few obvious aspects come to mind: wait time, interactions with the staff, competency of the doctor, and organization of the practice. Those ...
Two No-Win Marketing Battles and How to Win Anyway
When it comes to practice marketing, everyone is always looking for the edge that will set them apart. It's easy to start thinking that whatever is new, improved, better, more effective, or more ...
Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
10 Surprising Stats on Patient Satisfaction
Keeping patients happy and coming back to your practice is the focus of pretty much every practice across every specialty. Unfortunately, there are often things going on at your practice that you ...
Some Ideas for Celebrating National Tooth Fairy Day
If you keep up with healthcare trivia, you already know that at the end of this month, it will be National Tooth Fairy Day. For all of you health professionals (dental or otherwise!) this can be a ...
Are you following patient satisfaction survey best practices?
Patient satisfaction surveys are becoming increasingly important to a practice's success. Affecting everything from reimbursement to patient turnover, it is critical that you keep close tabs on the ...