As a dental office, optometry practice, or general healthcare practitioner, if you’re not getting patients (re)scheduled for routine exams and follow-up treatments, you’re missing out. Not only are ...
Karla Socci Somers
The Recall Checklist You Can’t Live Without
Think it’s not that big of a deal when a patient doesn’t show up for a scheduled doctor’s appointment? Over time, missed medical appointments in the U.S. add up to the tune of more than $150 billion ...
Karla Socci Somers
How to Make Patients Feel Respected, Valued, and Heard
Helping patients feel valued and respected is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient feeling dismissed ...
Five Ways to Elevate the Remote Patient (and Caregiver) Experience
Note: This is a reprint from our SR Health blog. Over four months into the COVID-19 pandemic, working from home (WFH) and remote teams have become the norm for many industries. Telemedicine is in ...
The Guide to Patient Satisfaction Surveys for Physician Offices
Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
6 Ways To Use Dental Social Media Amid COVID-19
Dental professionals across the world are planning for a new normal as practices work to open their doors again. As expected, many dentists feel the need to begin treating patients as dental health ...
Managing High-Risk Patients During the COVID-19 Outbreak
Note: This has been reprinted from the SR Health blog. It's probably an understatement to say that these are unusual times. Many of us alive today have not experienced a true pandemic or a world war, ...
Ready to Create a Patient Recall Program that Works?
Getting patients to return to your healthcare practice again...and again..and again, is crucial to the success of any practice. In the last couple of months, I've received multiple questions around ...