6 Ways to Keep Patients Coming Back
We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
Looking at the Future of Patient Communication
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
The Latest Data on Making Reminders Work
Today's webinar was a really fun one! We analyzed 20 million reminders to learn the exact formula to get the most confirmations and the fewest no-shows. Watch this webinar to learn: The best days and ...
Practice Receives 10 Times as Many Responses to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
5 Easy Ways to Build Patient Loyalty and Increase Patient Retention
Building your patient relationships is more than just making sure you put on a friendly face every time your patients are in for their care appointments. It requires a consistent investment of time ...
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
5 Awesome Ways to Thank Your Staff and Patients
We are all taught as youngsters that it’s polite to say thank you when someone does something kind for us. Unfortunately, saying "Thanks!" often gets lost in the stress and chaos of the modern ...
Great Social Media Marketing Starts Inside Your Practice
With social media services and features debuting weekly (or at least it feels like it), it’s easy to become caught up in the hype when marketing pundits are proclaiming, “If you’re not marketing on ...
The 3 Biggest Direct Mail Mistakes Practices Make and How to Avoid Them
Today, I offer you my top 3 proven, easily-replicated tactics to win at direct mail. But — who the heck am I?? Well, my company sold its first dental campaign to a dentist in Sugarland, TX on April ...
Three Tips to Find Time for Patient Communication
You’ve heard us say that to connect with your patients, you need to send the right message at the right time. Maintaining communication between visits is an important aspect of keeping patients ...
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...

Subscribe to Email Updates