Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
5 Awesome Ways to Thank Your Staff and Patients
We are all taught as youngsters that it’s polite to say thank you when someone does something kind for us. Unfortunately, saying "Thanks!" often gets lost in the stress and chaos of the modern ...
Great Social Media Marketing Starts Inside Your Practice
With social media services and features debuting weekly (or at least it feels like it), it’s easy to become caught up in the hype when marketing pundits are proclaiming, “If you’re not marketing on ...
The 3 Biggest Direct Mail Mistakes Practices Make and How to Avoid Them
Today, I offer you my top 3 proven, easily-replicated tactics to win at direct mail. But — who the heck am I?? Well, my company sold its first dental campaign to a dentist in Sugarland, TX on April ...
Three Tips to Find Time for Patient Communication
You’ve heard us say that to connect with your patients, you need to send the right message at the right time. Maintaining communication between visits is an important aspect of keeping patients ...
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
Medical Center Improves Outcomes and Reduces No-Shows by 80 Percent
Community Medical Center (CMC) in Falls City, Nebraska is a 25-bed critical access hospital and multi-specialty rural health clinic that serves a small community of about 4,000 people. They strive to ...
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...

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