The Surprisingly Big Impact of Online Scheduling
Roseville Optometry Associates has been recognized as a leader in patient care for over 25 years. The doctors and staff combine exceptional patient service with the latest technology to meet the eye ...
6 Ways to Schedule Patients Effectively and Efficiently
Patient scheduling. It seems like it should be simple. Scheduling patients is one of the most common tasks performed by practices...and it can also have a huge impact on your success. With 85 percent ...
Boost Patient Satisfaction Through Appointment Scheduling
Sometimes it's the little things that really annoy patients—and scheduling is definitely one of those little things! It can make a big difference in the experience a patient has with your ...
You got this! Learn How to Be a Curious Learner
Learning something new can be daunting, but you can affect how quickly and comfortably you learn anything by starting with a positive mindset. When you are happy and dopamine is released, not only do ...
5 Easy Ways to Improve and Optimize Patient Flow
 What is patient flow? Patient flow is basically the way your patients move around from the minute they arrive at your practice until the minute they drive away.  This includes everything from ...
Use Two-Way Text to Engage Patients
My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...
Don’t be Fooled: Get the Real Scoop on Reminders in Free Webinar
With no-show rates ranging from 10 to 30 percent in most specialties, getting patients to show up for scheduled appointments might be the single most important thing you can do to improve your bottom ...
11 Things Successful Practices Can Teach You About Missed Appointments
Most practices are losing hundreds of thousands of dollars each year due to missed appointments alone. How much are YOU losing? If you’re reading this, you’re probably one of the many practices ...
Improving the Patient Experience: From the Website to the Waiting Room
As a woman who lives with multiple chronic autoimmune conditions—essentially a professional “patient”— I spend a lot of my time managing the logistics of my healthcare.  How nice it would be if ...
3 Tips to Reduce Distractions and Boost Productivity
As office (and life) experience has proven, some days are just sometimes simply worse than others. The busyness and chaos that sets in, even on a typical day, is largely inevitable and unavoidable. ...
How to Get Patients to Respond to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
6 Ways to Make Medical Billing Easier
Managing your practice revenue, billing procedures, and patient accounts are time-consuming and tedious tasks– to put it lightly. Medical billing can really be a difficult part of practice ...

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