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    6 Things You Should Know About SR Conversations: Take the Quiz
    How familiar are you with the Solutionreach two-way texting platform, SR Conversations? Have you heard of it? Are you using it to improve communication with your patients and build long-term ...
    Here's Why You Need a Rockin' Recall System
    We can all agree that every dental, vision, and healthcare practice needs a rockin’ recall system to get patients back in for care and to keep your schedule full. But, can we agree on the best way to ...
    Easy Ways to Call Patients for Recall
    As a dental office, optometry practice, or general healthcare practitioner, if you’re not getting patients (re)scheduled for routine exams and follow-up treatments, you’re missing out. Not only are ...
    It's National Receptionists Day: How Will You Express Your Gratitude?
    As of 2019, there were 1,105,300 healthcare receptionists in the U.S. And according to recent data, this number is expected to grow 4 percent in the next eight years – as fast as the average for all ...
    Highlights from Webinar Part 2: Adapting to New Patient Expectations
    In last week’s recap of our three-part webinar series, Completing Your Practice Comeback, we asked participants to grade their COVID performance. Why does that matter? Because nearly two-thirds of ...
    Optometry Webinar: 6 Ways to Working Smarter (Not Harder) with Tech
    Do you remember when the iPhone first came out? I remember seeing one for the first time and thinking, “How cool is that? It’s like a tiny little computer in my hand!”  I marveled at all the things I ...
    The Recall Checklist You Can’t Live Without
    Think it’s not that big of a deal when a patient doesn’t show up for a scheduled doctor’s appointment? Over time, missed medical appointments in the U.S. add up to the tune of more than $150 billion ...
    Patient Perception: Grading Your COVID Performance
    When it comes to creating a great patient experience, patient perception plays a big role. In fact, there’s a direct correlation between patient perception, patient satisfaction, and effectiveness of ...
    World Health Day 2021: Building a Fairer, Healthier World for Everyone
    Each year since 1950, we’ve celebrated World Health Day on April 7th, as the World Health Organization aims to create awareness for global health concerns. Every Spring, they highlight a specific ...
    Texting Compliance: When You Need Written Consent from Patients
    You've collected all the necessary information from your patients, including their mobile numbers. Does this mean you have permission to text them, or do you need express written consent? When it ...
    Flintstones to the Jetsons – How COVID Lockdown Fueled Technology
    March 16, 2020 is a date I’ll remember for the rest of my life. It’s the day my daughter’s school shut down because our governor declared a state of emergency. It’s the day the President of the ...
    Linking in Text Messages
    Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...

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