Improving the Patient Experience: From the Website to the Waiting Room
As a woman who lives with multiple chronic autoimmune conditions—essentially a professional “patient”— I spend a lot of my time managing the logistics of my healthcare.  How nice it would be if ...
3 Tips to Reduce Distractions and Boost Productivity
As office (and life) experience has proven, some days are just sometimes simply worse than others. The busyness and chaos that sets in, even on a typical day, is largely inevitable and unavoidable. ...
How to Get Patients to Respond to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
6 Ways to Make Medical Billing Easier
Managing your practice revenue, billing procedures, and patient accounts are time-consuming and tedious tasks– to put it lightly. Medical billing can really be a difficult part of practice ...
Scaling Your Independent Practice
Running an independent medical practice isn’t what it used to be. Thanks to shrinking reimbursements, increasingly complex regulations, and a near constant commitment to actually running the entire ...
Improving Patient Satisfaction: A Patient's Perspective
I have been seeing medical providers monthly now since September, 2002. Some months, I have had more than 10 appointments depending on the symptoms, flares, and complications. Over the years, I have ...
Your Quality of Care...From a Patient's Perspective
You are finally starting to get this practice management thing down… Implement fresh marketing ideas…check! Send out monthly patient newsletters...check! Monitor and respond to patient ...
You’ll Never Know Until You Ask:  Growing By Reactivation & Referrals
Guest post by Carrie Webber:  Chief Communications Officer & Owner, Jameson A goal that often comes up my in conversations with practices about their needs is the goal to increase new patients.  It’s ...
Meet the Industry Influencers
In today's webinar, listen in as some of the biggest social influencers (meaning they have lots of followers on social sites) in the industry share the things they've advocate for every day in the ...
Tricks to Staying Compliant when Working with Vendors
Have you ever wondered about your liability when it comes to contractors and vendors? Watch today's episode of SolutionTeach to learn more about how to keep yourself compliant when working with ...
The Magic of Effective Communication
Imagine this scenario in your practice: Patient: “I need to cancel my appointment.”  You: “I’m sorry, when do you want to reschedule?” Patient: “I will call you back.” You: “Ok, we will place you on ...
Best Practices for Automated Text Messages
Do you send automated text messages to patients? If so, this video is for you. Join Briton Page as he shares some of the things to keep in mind as you set up your automation. He talks about ...

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