Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
The Practical Side of Patient Engagement
Achieving a high degree of patient engagement is the goal of most patient-centered practices and clinics. To that end, healthcare companies and practices have focused on improving technology to ...
Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
Tips for Scheduling Patients Efficiently
One question that I see a lot is related to scheduling. How can you schedule patients efficiently? This means that you are able to fill your schedule nicely without OVERFILLING it. In today's FAQ, I ...
10 Misconceptions about Telehealth and What Research Has to Say About It
As 2020 stormed in, bringing the COVID-19 pandemic with it, life as we knew it quickly shifted. For those in healthcare, one of those big shifts included the sudden widespread need for telehealth ...
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
Ready to Create a Patient Recall Program that Works?
Getting patients to return to your healthcare practice again...and again..and again, is crucial to the success of any practice. In the last couple of months, I've received multiple questions around ...
9 Simple Steps to Boost Efficiency on Your Team
Whether you work in a small, private practice, or a large, multi-provider clinic, implementing a few simple strategies can make your job much easier and help your office run more smoothly. Here are ...
5 Benefits of Using an Online Intake Form
Don't you think it's about time to kick the clipboard to the curb? The digital age has changed everything about the way we approach life—and the check-in process is no exception. Practices are now ...
Let's Talk VoIP
We had a reader write in asking for pros and cons of using VoIP (voice over IP) in their practice. In this video, we cover just that. If you're curious about the benefits and drawbacks of ...
How to Make Asking for Online Reviews a Whole Lot Easier
If someone were to ask you to name the most important aspects of creating a successful practice, what would you tell them? Healthcare expertise? Overall efficiency? Number of patients seen per day? ...