5 Awesome Ways to Thank Your Staff and Patients
We are all taught as youngsters that it’s polite to say thank you when someone does something kind for us. Unfortunately, saying "Thanks!" often gets lost in the stress and chaos of the modern ...
Quick and Easy Ways to Help Patients Remember your Instructions
Did you know that the vast majority of information you tell a patient is misunderstood or simply forgotten? In this week's two minute education video, I cover some simple ways you can make sure that ...
Having A Primary Care Doctor on Call Even Between Appointments
By Barby Ingle, BSc Psyc, Guest Blogger. As a chronic pain patient, I see my primary medical provider at least once a month, but my specialists every 4-6 months. There are two providers I stay in ...
Five Quick Steps to Improving Patient Education
There is no disputing the fact that doctor-patient communication is a super-important part of delivering care. Connecting with patients, and ensuring they have the information they need to make ...
How to Make Patients Feel Respected, Valued, and Heard
Helping patients feel valued, or respected as an individual, is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient ...
A Peek into Your Day...Told Through GIFs
Working in healthcare brings both challenges and joys that no other profession can fully understand. What better way to share a glimpse into our industry than through GIFs? Sit back, grab some ...
5 Easy Ideas for Fun Practice Facebook Posts
“Why would anyone follow their healthcare providers on Facebook?” For practices trying to determine how much to invest in their social media presence, it’s a valid question. On the surface, ...
Maximizing Patient Engagement Encourages Patient Retention
Strategies to Better Connect with Patients When is the right time to use patient engagement tactics in your practice? Before a person becomes a patient? Once they're an active patient? Or after their ...
Easy Ways to Educate Patients in the Waiting Room, the Exam Room, and the Living Room
Poor health literacy in your patients has a direct impact on the patient satisfaction levels and overall revenue of your practice. In this quick video, I share some of the easy ways you can improve ...
Why Patient Education...Take Two Minutes and Find Out
Did you know that just 12 percent of U.S. adults have proficient health literacy? Over the next 12 weeks (every Thursday!), we will be discussing ways to improve the health literacy of your patients ...
Simple Ways to Engage Patients and Build Your Practice
With technology and social media invading every corner of our lives, an increasing number of channels are becoming available for you to engage your patients. Utilizing these new ways to engage your ...
The Importance of Building a Connection between Appointments
When the term "patient experience" is mentioned, usually a few obvious aspects come to mind: wait time, interactions with the staff, competency of the doctor, and organization of the practice. Those ...

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