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    Free Webinars: COVID Vaccine Rollout and Appointment Workflow
    "Proven Communication Strategies to Improve Your COVID Vaccine Rollout" Tuesday, March 16 1 PM ET/10 AM PT Register Now Join Lea Chatham for a closer look at how more effective communication has ...
    Free Webinars: Data-Driven Scheduling Strategies and Designing a Digital Patient Experience
    “Data-Driven Strategies to Keep Your Schedule Full in the Post-COVID World” Tuesday, April 13, 2021, 1 p.m. EDT/11 a.m. MDT Register Now Join Lea Chatham as she shares key insights and approaches to ...
    Social Media and Staying HIPAA Compliant
    Sharing authentic, engaging social media content that features patients while staying 100% HIPAA-compliant isn’t as complicated as you may think. HIPAA concerns can make any dental professional wary ...
    May Webinars & Events: Patient Communication Success and Patient Access Improvement
    "Patient Communication: What's Working Right Now" Wednesday, May 12, 2:30 p.m. ET/11:30 a.m. PT Register Now Join Lea Chatham as she discusses the latest data on patient communication and engagement ...
    Your Dermatology Practice Doesn't Offer Online Scheduling? Here's What You're Missing
    Your dermatology practice is in demand. Are you taking advantage of this growing need for quality care? There are 5,391 dermatology practices and about 19,000 dermatologists in the United States. ...
    HIPAA, Texting, and PHI - OH MY!
    Nervous about texting your patients because of HIPAA regulations? We totally understand. It can be intimidating when you're trying to avoid compliance violations. But, the majority of patients want ...
    7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
    Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    5 Easy (and Free!) Ways to Show Gratitude to Your Staff and Patients
        What an amazing time of year this is! Can you believe that next week is Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those around us. And it’s a ...
    The Generations Aren't that Different in What They Expect from Their Providers
    As patients take on more responsibility for their medical bills, they are more often approaching healthcare decisions with a retail-oriented mindset. It’s no longer enough to provide high-quality ...
    Improving the Patient Experience ‘Disney Style’: A Q&A With Jake Poore
    If you ask Jake Poore whether healthcare providers can learn anything from Disney, he’ll tell you yes. In fact, there’s enough to write a book and an online class on the topic, and that’s exactly ...
    Convenience Versus the Patient-Provider Relationship: Who Wins?
    Though in the past, healthcare consumers routinely ranked the patient-provider relationship as their top healthcare priority, convenience seems to have surpassed it in recent years. A survey found ...

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