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    Social Media and Staying HIPAA Compliant
    Sharing authentic, engaging social media content that features patients while staying 100% HIPAA-compliant isn’t as complicated as you may think. HIPAA concerns can make any dental professional wary ...
    Your Dermatology Practice Doesn't Offer Online Scheduling? Here's What You're Missing
    Your dermatology practice is in demand. Are you taking advantage of this growing need for quality care? There are 5,391 dermatology practices and about 19,000 dermatologists in the United States. ...
    HIPAA, Texting, and PHI - OH MY!
    Nervous about texting your patients because of HIPAA regulations? We totally understand. It can be intimidating when you're trying to avoid compliance violations. But, the majority of patients want ...
    7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
    Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    5 Easy (and Free!) Ways to Show Gratitude to Your Staff and Patients
        What an amazing time of year this is! Can you believe that next week is Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those around us. And it’s a ...
    How to Make Patients Feel Respected, Valued, and Heard
    Helping patients feel valued and respected is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient feeling dismissed ...
    How Can I Make My Practice More Profitable?
    All of your dental marketing efforts should be focused on one question: “How will this help a practice be more profitable?” The return of investment for dental social media marketing is a highly ...
    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    Five Ways to Elevate the Remote Patient (and Caregiver) Experience
    Note: This is a reprint from our SR Health blog. Over four months into the COVID-19 pandemic, working from home (WFH) and remote teams have become the norm for many industries. Telemedicine is in ...
    The Guide to Patient Satisfaction Surveys for Physician Offices
    Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
    Why Birthday Messages Have a Bigger Impact than you Might Think
    In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...

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