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    9 Easy Tips to Assist Unhappy Patients and Boost Retention
    Ensuring that every patient has a pleasant, positive healthcare experience is obviously not within your control—not even close. There will always be patients who for whatever reason simply are ...
    How to Ensure Patients Feel Respected, Valued, and Heard
    By popular demand, we're republishing one of our frequently visited posts by Lori Boyer that addresses the topic of how you can make you patients feel more valued, respected, and appreciated. In ...
    5 In-Office Communication Tips That Produce Happier Patients
    Even though modern patients appreciate the ease and convenience of digital communication with your practice through automated text reminders and real-time communication, we can’t lose sight of the ...
    5 Benefits of Online Intake Forms
    Don't you think it's about time to kick the clipboard to the curb? The digital age has changed everything about the way we approach life—and the check-in process is no exception. Practices are now ...
    Free Webinars: COVID Vaccine Rollout and Appointment Workflow
    "Proven Communication Strategies to Improve Your COVID Vaccine Rollout" Tuesday, March 16 1 PM ET/10 AM PT Register Now Join Lea Chatham for a closer look at how more effective communication has ...
    Free Webinars: Data-Driven Scheduling Strategies and Designing a Digital Patient Experience
    “Data-Driven Strategies to Keep Your Schedule Full in the Post-COVID World” Tuesday, April 13, 2021, 1 p.m. EDT/11 a.m. MDT Register Now Join Lea Chatham as she shares key insights and approaches to ...
    Social Media and Staying HIPAA Compliant
    Sharing authentic, engaging social media content that features patients while staying 100% HIPAA-compliant isn’t as complicated as you may think. HIPAA concerns can make any dental professional wary ...
    May Webinars & Events: Patient Communication Success and Patient Access Improvement
    "Patient Communication: What's Working Right Now" Wednesday, May 12, 2:30 p.m. ET/11:30 a.m. PT Register Now Join Lea Chatham as she discusses the latest data on patient communication and engagement ...
    Your Dermatology Practice Doesn't Offer Online Scheduling? Here's What You're Missing
    Your dermatology practice is in demand. Are you taking advantage of this growing need for quality care? There are 5,391 dermatology practices and about 19,000 dermatologists in the United States. ...
    HIPAA, Texting, and PHI - OH MY!
    Nervous about texting your patients because of HIPAA regulations? We totally understand. It can be intimidating when you're trying to avoid compliance violations. But, the majority of patients want ...
    Improving the Patient Experience ‘Disney Style’: A Q&A With Jake Poore
    If you ask Jake Poore whether healthcare providers can learn anything from Disney, he’ll tell you yes. In fact, there’s enough to write a book and an online class on the topic, and that’s exactly ...
    7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
    Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...

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