A Peek into Your Day...Told Through GIFs
Working in healthcare brings both challenges and joys that no other profession can fully understand. What better way to share a glimpse into our industry than through GIFs? Sit back, grab some ...
5 Easy Ideas for Fun Practice Facebook Posts
“Why would anyone follow their healthcare providers on Facebook?” For practices trying to determine how much to invest in their social media presence, it’s a valid question. On the surface, ...
Maximizing Patient Engagement Encourages Patient Retention
Strategies to Better Connect with Patients When is the right time to use patient engagement tactics in your practice? Before a person becomes a patient? Once they're an active patient? Or after their ...
Easy Ways to Educate Patients in the Waiting Room, the Exam Room, and the Living Room
Poor health literacy in your patients has a direct impact on the patient satisfaction levels and overall revenue of your practice. In this quick video, I share some of the easy ways you can improve ...
Why Patient Education...Take Two Minutes and Find Out
Did you know that just 12 percent of U.S. adults have proficient health literacy? Over the next 12 weeks (every Thursday!), we will be discussing ways to improve the health literacy of your patients ...
Simple Ways to Engage Patients and Build Your Practice
With technology and social media invading every corner of our lives, an increasing number of channels are becoming available for you to engage your patients. Utilizing these new ways to engage your ...
The Importance of Building a Connection between Appointments
When the term "patient experience" is mentioned, usually a few obvious aspects come to mind: wait time, interactions with the staff, competency of the doctor, and organization of the practice. Those ...
Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
Reaching Senior Patients Through Technology
Chances are good that when you think of patient engagement for senior patients, your first thought isn’t “tech-savvy.” However, a surprising number of seniors are adopting technology and ...
Finding the Perfect Number of Patients…Why More Isn’t Always Better
Every healthcare practice wants a full schedule. The more patients coming in to the office, the better the revenue, right? If you're asked to choose between having five new patients or fifteen new ...
7 Rules of Telephone Courtesy: Old-School Patient Communication 
Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
10 Questions to Improve Patient Satisfaction
In a previous post, we discussed the importance of patient satisfaction in growing a healthcare practice. Patient surveys can play a key role in finding out how patients feel about your practice and ...

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