We are Patients Too...a Personal Story
Two years ago, I was diagnosed with Parathyroidism by my family physician. He sent me to an Endocrinologist who, after several tests and biopsies, recommended that I have surgery to remove the small ...
Improving Patient Satisfaction: A Patient's Perspective
I have been seeing medical providers monthly now since September, 2002. Some months, I have had more than 10 appointments depending on the symptoms, flares, and complications. Over the years, I have ...
Make Social Media Easy
Too often, social media is one of those things that practices know they SHOULD be doing but just can't seem to get up enough motivation to actually DO. Don't be one of those practices! Social media ...
Your Quality of Care...From a Patient's Perspective
You are finally starting to get this practice management thing down… Implement fresh marketing ideas…check! Send out monthly patient newsletters...check! Monitor and respond to patient ...
A Birthday Message is Smart Practice Marketing
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
Simple Ways to Get Patient Referrals
We all know that one of the best ways to get more patients is through referrals. When your patients tell their friends and family about you, your patient base grows exponentially. In our latest ...
Meet the Industry Influencers
In today's webinar, listen in as some of the biggest social influencers (meaning they have lots of followers on social sites) in the industry share the things they've advocate for every day in the ...
Webinar Alert: 20 Awesome Patient Communication Tips
For the next few days, sit back and relax. Grab a quick cup of hot cocoa and your warm socks and enjoy some of the best webinars of 2018.  We asked practices for some of their favorite (and most ...
The Power of Positive Texting
Texting has changed communication in every industry, including healthcare.  As with any shift, there are ways to adapt to make the transition easier for everyone involved—in healthcare that includes ...
Snow Days: 5 Tips for When the Weather gets Wild
While the calendar may say that it’s technically still autumn, for many across the country, the weather is feeling a lot more like winter. Snow, sleet, rain, wind, and ice all play a role in how your ...
Are Senior Citizens Engaging in Healthcare Technology?
Many healthcare providers choose not to implement digital appointment reminders into their practices if the majority of their patients are senior citizens. Although this theoretically sounds like it ...
The Magic of Effective Communication
Imagine this scenario in your practice: Patient: “I need to cancel my appointment.”  You: “I’m sorry, when do you want to reschedule?” Patient: “I will call you back.” You: “Ok, we will place you on ...

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