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5 Easy Ways to Build Patient Loyalty and Increase Patient Retention
Building your patient relationships is more than just making sure you put on a friendly face every time your patients are in for their care appointments. It requires a consistent investment of time ...
Lori Boyer
09/21/2018
How to Offer Extended Hours Without Overextending Yourself
Extended hours. This can be a tough topic for many practices. For lots of offices, physicians and their staff are already feeling overburdened. Opening for even more hours seems crazy. But here's the ...
Lori Boyer
09/12/2018
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
Lori Boyer
09/05/2018
10 Patient Retention Tips to Conquer Unhappy Patients
Keeping patients happy and coming back is the focus of nearly every successful practice. Implementing techniques to make the patient experience better is a goal of most, if not all, healthcare ...
Lori Boyer
08/31/2018
The Importance of a Strong Doctor-Patient Relationship
Patient engagement is one of those phrases that’s been thrown around so much in recent years that we almost start to ignore it altogether. We get it. Everyone want patients who are engaged in their ...
Lori Boyer
08/15/2018
How to Develop Killer Patient Communication Skills
Effective patient communication skills is one of the most important, and yet undervalued, skills that any practice can gain. In the healthcare industry, we spend a huge part of our day communicating ...
Lori Boyer
07/31/2018
We are Patients Too…a Solutionary Story
My name is Rachel Norton. I work as a technical support specialist here at Solutionreach and today I'd like to share with you one of my own experiences with the healthcare industry. Unfortunately, I ...
Rachel Norton
07/17/2018
Easy Ways to Educate Patients in the Waiting Room, the Exam Room, and the Living Room
Poor health literacy in your patients has a direct impact on the patient satisfaction levels and overall revenue of your practice. In this quick video, I share some of the easy ways you can improve ...
Lori Boyer
04/19/2018
Webinar Alert: How to Save Time, Increase Revenue, and Make Patients Happy 
Can you believe that we've already made it to the fourth month of the year? It's the perfect time to get your patient relationship goals back on track (or improving even more!). Fortunately, we're ...
Lori Boyer
04/10/2018
How to Prepare Your Patients for Treatment
This is a guest post from Sharon Williams of Koch Orthodontics in Loganville, GA.  Anxiety before a dental appointment happens to the bravest of patients. Fortunately many patients find themselves ...
Sharon Williams
04/05/2018
5 Ways to Communicate with Patients Between Visits
In the current business world, adding value is the core of any professional relationship. If you are not enriching your patient relationships, one of your competitors will find a way. In our recent ...
Braden Cousin
04/03/2018
Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
Lori Boyer
03/20/2018
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