Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
The #1 Reason Patients Leave and How to Make Them Stay
Everything seems to be going just fine in your practice. Patients come and go on a daily basis and seem to enjoy your care. They like you. They like your staff. For the most part they come back. At ...
Do You Know Why Your Patients Are Unhappy?
The number of patients who say they are unhappy with their current healthcare practice (across all specialties) is on the rise. In fact, one in three say they are thinking about switching in the near ...
Doctors have a Huge Impact: For Good or For Bad
My name is Leonardo Olivia and I am a technical support manager here at Solutionreach. Today, I want to share some of the ways doctors have impacted my life—in both good and bad ways. My favorite ...
How to Get More Patients
It's January! During the post-holiday/deductible rollover slump that is January, we thought it would be a great time to talk about how to boost the number of patients in your practice. So in our ...
Straight From the (Expert) Horse's Mouth
Actually, we're going to be hearing from THREE experts! We are really stoked for our webinar next week. We will be joined by three of the healthcare industry's biggest patient advocates. These guys ...
Here Today, Gone Tomorrow: Alarming Trends in Patient Satisfaction
The retail-mindset of today's patients has changed the landscape of U.S. healthcare. Patient satisfaction efforts are falling short. Check out these stats from our recent study to find out what ...