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      How is Your Practice Comeback Going?
      I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
      How to Use Solutionreach Tools to Manage COVID-19 Communication
      If you are a Solutionreach customer, this post is for you. We know that things have been absolutely crazy for you lately! Our customer support team has been working with practices to keep the lines ...
      When Do I Fire...A Patient?
      Everyone has "those" patients. They're difficult, forgetful, maybe demeaning or more. But when it is the right time to end a relationship with a patient? This was the question we received this week. ...
      Let's Talk VoIP
      We had a reader write in asking for pros and cons of using VoIP (voice over IP) in their practice. In this video, we cover just that. If you're curious about the benefits and drawbacks of ...
      Priming the Patient to Take Charge
      There’s no course or degree in being a professional patient. The harsh reality is, most people are dropped and dragged through a fragmented system, with the hope that they will “just find their way”. ...
      Letting Patients Know About BIG NEWS
      One of our faithful blog readers recently wrote in to ask for advice on all the best ways to let patients know about changes happening at her practice. It was a great question and one we might not ...
      Cutting Back on Those Pesky No-Shows
      Every day is a battle against good and evil...uh, no-shows. Maybe you're already sending reminders but still having patients fail to show. In this video, Kevin talks about ways to reduce no-shows ...
      Tips for Negotiating with Insurance
      Is your favorite part of your job negotiating with your payers? Or is it your least favorite part? Either way, today's FAQ video walks you though some of the best ways to negotiate (or re-negotiate!) ...
      Looking For a Workplace Cell Phone Policy?
      Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
      Important HIPAA Update: New Penalties - Clinics get $85,000 Fines for NOT Releasing Data to Patients
      Everyone thinks of HIPAA as a security lock-down law, and indeed it is: a major part of HIPAA regulations is about the data holder’s responsibility to be careful with it. There have been huge ...
      Top Educational Videos of 2019
      It's time to get your "learnin'" on! Here at Solutionreach, we produce a weekly educational series of videos called SolutionTeach (get it?). These are quick one to two minute videos walking you ...
      Holiday Gift Ideas for Your Office!
      Are you still needing ideas of what to get your staff this year? We received a question asking for ideas. Check out this video for the most desired gifts for your workers this year. :)   For more ...

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