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    A Day in the Life of a Healthcare Worker...Told Through GIFs
    Working in healthcare brings both challenges and joys that no other profession can fully understand. What better way to share a glimpse into our industry than through GIFs? Sit back, grab some ...
    Which Wins? The National Average No-Show Rate or Yours?
    Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
    10 Misconceptions about Telehealth and What Research Has to Say About It
    As 2020 stormed in, bringing the COVID-19 pandemic with it, life as we knew it quickly shifted. For those in healthcare, one of those big shifts included the sudden widespread need for telehealth ...
    How is Your Practice Comeback Going?
    I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
    How to Use Solutionreach Tools to Manage COVID-19 Communication
    If you are a Solutionreach customer, this post is for you. We know that things have been absolutely crazy for you lately! Our customer support team has been working with practices to keep the lines ...
    When Do I Fire...A Patient?
    Everyone has "those" patients. They're difficult, forgetful, maybe demeaning or more. But when it is the right time to end a relationship with a patient? This was the question we received this week. ...
    Let's Talk VoIP
    We had a reader write in asking for pros and cons of using VoIP (voice over IP) in their practice. In this video, we cover just that. If you're curious about the benefits and drawbacks of ...
    Priming the Patient to Take Charge
    There’s no course or degree in being a professional patient. The harsh reality is, most people are dropped and dragged through a fragmented system, with the hope that they will “just find their way”. ...
    Letting Patients Know About BIG NEWS
    One of our faithful blog readers recently wrote in to ask for advice on all the best ways to let patients know about changes happening at her practice. It was a great question and one we might not ...
    Cutting Back on Those Pesky No-Shows
    Every day is a battle against good and evil...uh, no-shows. Maybe you're already sending reminders but still having patients fail to show. In this video, Kevin talks about ways to reduce no-shows ...
    Tips for Negotiating with Insurance
    Is your favorite part of your job negotiating with your payers? Or is it your least favorite part? Either way, today's FAQ video walks you though some of the best ways to negotiate (or re-negotiate!) ...
    Looking For a Workplace Cell Phone Policy?
    Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...

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