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No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
Holiday Gift Ideas for Your Office!
Are you still needing ideas of what to get your staff this year? We received a question asking for ideas. Check out this video for the most desired gifts for your workers this year. :)   For more ...
Should We Offer Free Care to Employees?
What benefits do your employees get by working with your organization? Do they get free or discounted care? Should you be offering it as well? We received this question recently and I did some ...
Let's Get Motivated!
Raise your hand if you've ever had unmotivated employees. Well, you're not alone. Our question this week was about how to encourage employees to be a bit more self-motivated. Be sure to check it out! ...
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
Creating Holiday Fun...For YOU!
Yes, it's important to make the holidays fun for patients, but in this video we talk about ways to make the holidays extra awesome for you and your staff! I can't wait to hear what you guys do around ...
Tips to Make Annual Review Time Stress Free
We received a question asking for ways to make employee reviews a little more enjoyable for everyone. Coach Briton walks us through some ideas. Check it out!  
Is It Time to Revamp Your Staff Meetings?
We received a question recently asking for some ideas for making staff meetings run more smoothly. Well, we've got an answer for you! Briton Page walks us through some ideas for making your staff ...
How Can I Get Patients to Pay Their Bills?
Payment collection is one of the biggest headaches for most healthcare providers. In today's SolutionTeach FAQ series, we address this "question for the ages."   You can also read more about ...
Hiring (and Training) New Employees?
If you're like most healthcare organizations, hiring and training new employees is a fairly common occurrence. We received a question asking for some tips to make training new employees a little ...
Tips to Master Your Phone Skills
Tonya wrote to ask for some tips on improving their practice's phone skills. Our video this week answers her question! At just over one minute, you're not gonna want to miss it. You may even see my ...

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