Do You Offer Free (or Reduced) Care for Staff Members?
In today's video, we discuss the different approaches practices take to giving care to their employees. Spoiler: I also give my advice for what you should be doing. I'd love to hear more about what ...
Workplace Cell Phone Policies
Do you ever have problems with staff members using their phones during work hours? If so, you're definitely not alone. In today's FAQ video, we talk about best practices when it comes to using cell ...
A Day in the Life of a Healthcare Worker...Told Through GIFs
Working in healthcare brings both challenges and joys that no other profession can fully understand. What better way to share a glimpse into our industry than through GIFs? Sit back, grab some ...
Tips for Negotiating with Insurance Companies
Don't we all just love working with our payers? Okay, okay. Maybe not. Not many of us really enjoy negotiating for money. We've received some questions asking for tips on ways to make this process a ...
Consider Remote Patient Monitoring to Boost Medicare Patient Engagement
The statistic is staggering: Two out of every three patients over the age of 65 have two or more chronic illnesses, and until recently, a physician’s ability to monitor these patients with regular ...
Employees Needing a Little Motivation?
With everything that's going on in today's world, it is pretty understandable that many employees might be lacking that extra spark right now. It's the perfect time to check out one of our FAQ videos ...
Which Wins? The National Average No-Show Rate or Yours?
Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
Tips for Scheduling Patients Efficiently
One question that I see a lot is related to scheduling. How can you schedule patients efficiently? This means that you are able to fill your schedule nicely without OVERFILLING it. In today's FAQ, I ...
Practice Comeback Plan: How to Support the New Digital Patient Journey
You've moved into a "new normal" in the way you're running your practice. In fact, the entire patient experience has taken on a whole new look lately. With all of the changes from COVID-19, large ...
How is Your Practice Comeback Going?
I'm sure you've heard all about our 2020 Practice Comeback Plan. We have spent countless hours talking with our customers, researching the latest data and information, reaching out to contacts in the ...
9 Simple Steps to Boost Efficiency on Your Team
Whether you work in a small, private practice, or a large, multi-provider clinic, implementing a few simple strategies can make your job much easier and help your office run more smoothly. Here are ...
When Do I Fire...A Patient?
Everyone has "those" patients. They're difficult, forgetful, maybe demeaning or more. But when it is the right time to end a relationship with a patient? This was the question we received this week. ...