Medical Center Improves Outcomes and Reduces No-Shows by 80 Percent
Community Medical Center (CMC) in Falls City, Nebraska is a 25-bed critical access hospital and multi-specialty rural health clinic that serves a small community of about 4,000 people. They strive to ...
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
Employee Review Templates
We recently put together a video walking you through some tips for making your annual review time awesome. Make sure to check that video out. You can simply click here. In addition, here are a few ...
3 Steps to (Better!) Management of Patients with Chronic Diseases
Chronic conditions are a true “epidemic” in the U.S. More than half of all adults have at least one chronic condition (with many patients having multiple). Experts estimate that around 70 percent of ...
How to Create a Recall Program That Really Works
It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
Which Wins? The National Average No-Show Rate or Yours?
Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
Preparing for Disaster: Easy Ways to Be Ready
With hurricane season upon us, I thought it would be a good time to review best practices for emergency procedures. In this popular post, we discussed strategies for preparing both your practice AND ...
How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
Using Digital Solutions to Make Billing Easier (and More Effective!)
There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
4 Ways to Get Patient Consent to Receive Text Messages - With Template
Wondering why you should bother asking patients for consent to receive text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your very own ...
Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...

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