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    Discover How Easy it is to Attract New Vision Patients and Boost Revenue
    As an office manager or marketing specialist, you have to continually come up with fresh, new ideas to expand your eye care practice. You made it through the worst of the COVID lockdowns (we ...
    Texting Compliance: The Option to Opt Out
    Did you know that providing patients with an option to opt out of text messages you send from your practice is a requirement with the TCPA? In this short SolutionTeach video, Lori explains the ...
    This Ain’t No April Fools’ Joke: We’re Giving Away $100 Gift Cards!
    When it comes to holiday traditions, we have some weird ones that are unique to the United States, like:  Shopping for bargains on Black Friday Our obsession with everything pumpkin-flavored – from ...
    Text, Click, Pay! The Easiest Ways to Collect Lost Revenue
    No-shows, scheduling fewer patients due to the pandemic, and bad billing practices all affect your bottom line. Throw in overtime, inefficient office procedures, and excessive administrative costs, ...
    Texting Compliance: When You Need Written Consent from Patients
    You've collected all the necessary information from your patients, including their mobile numbers. Does this mean you have permission to text them, or do you need express written consent? When it ...
    Texting Compliance: Beyond HIPAA, Here's What You Need to Know
    Texting keeps you connected with your patients and can build better relationships. However, as a healthcare practice, you have to adhere to a standard of guidelines that goes beyond HIPAA ...
    HIPAA, Texting, and PHI - OH MY!
    Nervous about texting your patients because of HIPAA regulations? We totally understand. It can be intimidating when you're trying to avoid compliance violations. But, the majority of patients want ...
    Linking in Text Messages
    Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
    To Emoji or Not to Emoji
    Sending text messages has become a central part of every practice's normal workflow. But we receive a lot of questions about the type of tone offices should use when sending texts. We want to be ...
    Wondering About Texting Etiquette?
    Texting is a big deal for dentist, optometrists, and dermatology offices these days. Texting is the preferred method of communication for patients and is critical to ensuring they get seen. But ...
    Best Uses of Text Messaging
    Text messaging has become an integral part of running a strong healthcare practice. In this video series, we walk you through many of the questions that surround texting. Be sure to take a few ...
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...

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